Revenue Assistant
Thurrock Council, Grays, Thurrock
Revenue Assistant
Salary not available. View on company website.
Thurrock Council, Grays, Thurrock
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 4 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 285fbbc5122a4061a222c248068d0367
Location ref: Grays, Thurrock
Full Job Description
The Council Tax Team is responsible for administering and managing the local taxation system that helps fund essential public services. Their work ensures that households are billed accurately, payments are collected efficiently, and residents receive the support or exemptions they're entitled to.
About the Role
As a Revenue Assistant, you will be responsible for:
- The Administration of Council Tax to ensure correct liabilities for billing purposes
- Adhering to Legislation of Council Tax to apply exemptions and/or discounts to accounts, where applicable
- Processing of work items received via our online services and our main document management system
- Communicating with residents to address queries and update customer accounts
This role offers the chance to make a real difference by delivering services to the residents of Thurrock.
What We're Looking For
We're looking for someone who has
In depth knowledge of Council Tax and Business Rates Legislation and how it is applied.
- In depth knowledge of all discounts, exemptions, and discretionary powers that local authorities have
- Excellent written & verbal skills
- Ability to motivate and develop others enabling all to achieve their potential and provide a quality service.
- A strong commitment to improving service delivery to meet the needs of the client and service users., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates