Returns Administrator

The purpose of the role is to support the Returns Team, undertaking any duties necessary for the efficient operation of the department. This includes checking and booking-in returned items and completing the associated paperwork. What you will be doing in this role

• Book-in returned products into the warehouse using the in-house computer system.
• Check the condition of the returned stock, ensuring items are placed on the correct shelves.
• Answer enquiries by phone and email when necessary, in a courteous and professional manner.
• Generate RA numbers including all the appropriate information.
• Ensure that all goods-in are logged before the end of the business day, where possible.
• Verify the condition of the products and credit or re-dispatch if required.
• Transfer stock to the correct locations in the Warehouse.
• Adhere to all company procedures with respect to timekeeping, health and safety, staff attitude and discipline.
• Undertake all training required by Nimans, to develop in the role as necessary.
• Any other duties necessary for the role to meet the departmental objectives.
  
  Previous experience in a similar environment would be advantageous.
Essential Skills and Qualities
• Excellent attention to detail.
• Good numeracy and literacy skills.
• Able to use initiative when necessary.
• Willingness to learn.