Retrofit Project Officer

Responsible for: Supporting delivery of housing retrofit projects Reporting to: Retrofit Project Manager or equivalent. Walsall Council has ambitions to achieve Net Zero by 2041 in line with the West Midlands Combined Authority target. We are seeking a highly motivated and capable individual to support our domestic retrofit agenda and help drive the borough towards a more sustainable future. As Retrofit Project Officer, you will lead the design and delivery of housing retrofit initiatives across the borough, coordinate projects involving measures such as solar PV, external wall insulation, heat pumps and heat networks. You will lead the delivery of wider energy efficiency and fuel poverty reduction objectives. You will allocate work and supervise staff to ensure they provide high quality support and advice to residents to secure energy efficiency improvements. You will lead in the delivery of externally funded schemes, monitor project progress, obtain tenders and quotes in line with financial regulations, coordinate and supervise contractors and specialists, and help ensure that work delivered is safe, of high quality and offers value for money.

• Hold a relevant construction, housing or building-related degree, HND level qualification, or substantial equivalent experience.
• Retrofit Co-ordinator qualification completed or currently underway.
• Knowledge of building construction, refurbishment and housing defects, including the ability to identify remedial works and review retrofit specifications.
• Knowledge of project management in the housing or construction sector, with a well-organised approach to planning and delivery.
• Knowledge of funding sources and financial regulations relating to housing retrofit projects.
• Ability to interpret complex technical reports, funding bids and grant conditions, and to prepare clear monitoring reports and briefing notes.
• Strong communication and client-facing skills, with the ability to provide clear advice and information to residents, landlords, partners and contractors.
• Ability to undertake unsupervised visits to homes and sites across the borough and support project monitoring on site as required.
• Negotiation, organisational and analytical skills to help deliver projects on time, to budget and to agreed standards.
• A proactive and collaborative approach, with the ability to work effectively as part of a team and contribute to continuous improvement.
• A valid UK driving licence and access to transport for site visits across the borough.
Experience you will bring to the role
• Experience of supporting retrofit or housing improvement projects, with a proactive approach to managing timescales, budgets and key deliverables.
• Experience of contractor supervision, site monitoring, preparing schedules of work and supporting the administration of works contracts.
• Experience of sourcing, bidding for, securing or supporting the delivery of externally funded capital or revenue projects would be advantageous.
• Experience of working with residents, partners and contractors in a customer-focused environment, with the ability to build positive working relationships and communicate effectively., This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
  
  At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole - particularly your 'Supporting Information' - reflects your own voice.
  
  In addition to being a great place to work, we can offer the following benefits in return.
• Generous annual leave entitlement plus additional leave after five years of continuous local authority service.
• Concessionary days and flexible working arrangements.
• Local Government Pension Scheme.
• Training and progression opportunities linked to qualifications, performance and service need.
If you are passionate about improving housing, reducing carbon emissions and supporting residents through practical energy efficiency projects, we would love to hear from you.