Retail Warehouse Manager

As our Retail Warehouse Manager, you'll lead the day-to-day operation of our Distribution Centre, playing a crucial role in maximising retail income that directly supports patient care. If you're passionate about inclusive leadership, efficient operations and making a meaningful difference, we'd love to hear from you., Lead the safe, efficient day-to-day operation of the Distribution Centre, ensuring donated goods are processed, stored and distributed effectively.

Maximise retail income by embedding strong Gift Aid processes and identifying high-value stock.

Lead, support and develop a mixed team of staff and volunteers through inclusive, values-led leadership.

Maintain high standards of health & safety, compliance and housekeeping across all warehouse activities.

Work closely with Retail, Area and Online teams to optimise stock flow and operational performance.

Monitor performance, manage costs and identify opportunities for continuous improvement.

Are you a people-centred operational leader who thrives on turning donated goods into vital income for hospice care?, Experience supervising and motivating people, with a strong, inclusive leadership style.

Excellent organisational, communication and customer service skills.

A sound understanding of Health & Safety and safe systems of work.

Good IT skills, including Microsoft Office and databases.

Confidence working in a fast-paced, operational environment and managing competing priorities.

A commitment to the vision, mission and values of St Peter & St James Hospice.

Experience in a warehouse or distribution setting, working with volunteers, driving a 3.5-tonne vehicle, and knowledge of Retail Gift Aid are all advantageous but not essential. Training and support will be provided where needed.

Why join us?

A role with real purpose, where your work directly supports hospice care.

The opportunity to lead and shape a key income-generating operation.

A values-driven organisation that prioritises compassion, collaboration and empowerment.

Supportive colleagues and the chance to make a visible impact every day.

If you're an organised, people-focused leader who wants their work to truly matter, we'd love to hear from you.