Retail Supervisor
ISS, Walsgrave on Sowe, Coventry
Retail Supervisor
Salary not available. View on company website.
ISS, Walsgrave on Sowe, Coventry
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 28 Oct | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: 63f31327734544d9995c9519b2857ad0
Location ref: Walsgrave on Sowe, Coventry
Full Job Description
We're looking for a passionate and customer-focused Retail Supervisor to oversee the day-to-day operation of a busy hospital visitor restaurant. This is an excellent opportunity for an experienced supervisor from a hospitality, catering, retail, or customer service background to take the next step in their career., In this role, you'll lead by example, supporting your team to deliver outstanding service while ensuring high standards of food safety, cleanliness, and operational efficiency. Working within a hospital environment, you'll help create a welcoming space for visitors, patients, staff, and contractors alike.
Key Responsibilities
Supervising the daily operation of the hospital restaurant and café areas.
Leading, motivating, and supporting front-of-house team members.
Ensuring excellent customer service is delivered at all times.
Managing staffing levels and allocating duties throughout service periods.
Supporting stock control, ordering, and waste management activities.
Monitoring food quality, hygiene standards, and health & safety compliance.
Handling customer enquiries and resolving issues professionally.
Assisting with cash handling, till operations, and sales performance monitoring.