Retail Supervisor

Join the Sodexo teamas a Retail Supervisor and play an integral role in running our dynamicconvenience store, providing exceptional service to our Armed Forces personnel.Your leadership and customer-focused approach will help enhance the day-to-daylives of everyone you meet. What you'll do:

• Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
• Take charge of orders, stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
• Supervise daily operations, manage team activities, including training.
• Be the go-to person for customer queries and support.
• Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
• Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
• Maintain a clean, safe, and well-organised store environment, adhering to Health and Safety standards.
• Confidently verify IDs for restricted items, ensuring compliance with store policies.
• Cooking basic food items (such as Sausage Rolls, Bacon Baps in an oven)
  
  Previous supervisory experience in retail, customer service or hospitality role, with a proven ability to support a team.
• A hands-on approach and passion for delivering an outstanding customer experience.
• Ability to take the reins when the retail manager is away, showing initiative and confidence.
• Strong team-building skills, fostering a positive and collaborative environment.
• Experience with store openings and closures, and familiarity with key-holder responsibilities.
• A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.
• Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position
  
  What we offer:
• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth - Apprenticeships, learning tools, and development opportunities.
• Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications