Retail Store Manager

As a Store Manager, your primary objective is to lead, motivate, and develop your team to maximise sales potential while exceeding customer expectations. Your role will involve:
Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching and support.
Market Awareness: Staying updated on golf market trends and competitor activities to proactively suggest strategies that maintain a competitive edge.
Operations Management: Ensuring compliance with all company policies and procedures, managing store P&L, and driving operational efficiency.
Health & Safety Commitment: Leading all aspects of Health & Safety in the store and promoting a positive safety culture among the team.
Leadership: Inspiring and coaching your team to achieve store objectives, conducting recruitment, and overseeing training and performance management.

Passion for Golf and Customer Service: A deep enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs.
Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and fostering individual growth.
Sales and Retail Expertise: Demonstrated experience in retail management, with strong sales acumen and a deep understanding of retail operations.
Operational Efficiency: Ability to manage store operations effectively, including compliance with policies and proficient use of retail systems like Navision.
Problem-Solving Skills: Strong analytical abilities to make informed decisions based on store data and customer feedback.
Excellent Communication: Strong communication and interpersonal skills, with the ability to build rapport with customers and team members.
Adaptability: Organised and proactive in managing store tasks and challenges, with the flexibility to adapt to changing workloads.

Are you ready to lead a passionate team and drive sales in the world of golf? Join American Golf as a Store Manager!

At American Golf, we're not just a store; we're the largest golf retailer in Europe and our mission to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you have strong leadership skills, we invite you to lead our team and play a vital role in fostering a culture of exceptional customer service and teamwork within our golf community.

At American Golf, we're committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference. Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products. Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options.