Retail Shift Leader

This isn't just any job - it's your chance to roll up your sleeves, take the lead, and keep things running smoother than our signature glaze. What you'll be doing (besides making dreams come true):

• You'll run the show on shift front and centre with customers, serving up smiles (and doughnuts!), boosting sales, and keeping everything safe, clean, and on point.You'll guide your team, build them up, and keep the energy buzzing. You'll be hands-on: working the till, serving up hot & cold drinks, boxing up those irresistible treats, and making our cabinet look as good as our doughnuts taste.
• You'll also jump into the behind-the-scenes magic: stock checks, weekly wrap-ups, team recruitment, and making sure everyone's happy to be here. When your manager's away, you'll hold down the fort like a boss.
  
  You've got experience running the floor or you're ready to rise and shine into that next step.
• You lead with heart people-first, customer-obsessed, and all about good vibes.
• You're a team player who takes ownership and makes things happen.
• You've got full availability and flexibility weekends, weekdays, the whole shebang.
• You bring energy, reliability, a great work ethic, and you're always up for learning more.
  
  This is one of our flagship Krispy Kreme stores, right in the heart of London's Oxford Street. Home to our famous Hot Light experience, it's where customers can watch our iconic Original Glazed doughnuts being made fresh throughout the day while enjoying the buzz of one of the UK's busiest shopping destinations. The store is open 8am to 11pm, seven days a week, so you'll be part of a fast-paced team serving customers from morning through to late evening
We provide full training, so no experience is needed - just bring your energy, great customer service skills, and a drive to master your craft as part of the Krispy Kreme family. Why you'll love working here At Krispy Kreme, we're all about making every moment a little brighter and that starts with our people. Join our friendly, collaborative team where your ideas are valued, your development is supported, and there's always time to celebrate success together.


• A welcoming and inclusive team
• Paid training from day one
• Learning and development opportunities
• Employee discount
• Pension scheme
• Holiday pay
• Health & Wellbeing support
• Recognition for great work
• Uniform provided
• And of course... delicious Krispy Kreme doughnuts!