Retail Operations Coordinator

As Retail Operations Coordinator, you will support the National Account team in the day-to-day running of the account. Working closely with the National Account Manager and external buyers, you will ensure all commercial deadlines are met while taking ownership of end-to-end CPA and supporting operational excellence across the account., As our Retail Operations Coordinator , you play a critical role in supporting account execution, promotional delivery, and data accuracy. You will collaborate cross-functionally with Sales, Brand, Commercial Excellence, Finance, and external partners to ensure seamless operations and strong commercial performance. You will be reporting to the National Account Manager , and you will manage: Account operations & execution

• Support Account Managers with range reviews, trackers, stand layouts, and retailer planograms (including introductions and discontinuations)
• Create and submit new line forms for accounts as required
• Coordinate samples for distribution at key launch periods
• Coordinate the implementation of promotional plans and calendars, ensuring all administration and support is completed
• Check and coordinate promotional stripping and headers by account
• Coordinate, submit, and evaluate account-specific promotions and proposals
Data, reporting & analysis
• Manage and update EPOS, stock, and promotional trackers across all accounts
• Analyse EPOS sales data and deliver ad-hoc analysis as required
• Maintain sales databases for product codes and barcodes
• Carry out monthly store and pricing checks across all accounts
• Code and check merchandising invoices
Stakeholder & partner collaboration
• Work closely with cosmetics distributors on promotions, new listings, stock levels, and general queries
• Use retailer online sales and stock systems to ensure data accuracy and manage overstocks or potential returns
• Deliver ad-hoc reporting as requested by retailers and National Account Managers
  
  As a Retail Operations Coordinator , you thrive in a fast-paced, diverse, and international environment. You are detail-focused, proactive, and confident working with data while managing multiple stakeholders.
• Strong interest in working within a Sales or commercial environment
• Good understanding of the retail sector and market dynamics
• Excellent numeracy and analytical skills
• Advanced Excel capability
• Strong working knowledge of Word, Outlook, and PowerPoint
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Strong organisational and coordination skills with the ability to manage priorities
• Team-player mindset with the ability to listen, contribute, and influence
• Self-starter able to work autonomously and use initiative
• Proactive, flexible, and solution-focused approach
  
  This is a unique role with a genuine opportunity to make an impact. You'll work in a diverse environment with colleagues who are passionate about what they do and know how to have some fun along the way.
• 25 days annual leave plus bank holidays and a day off for your birthday
• Pension scheme with 8% employer contribution (subject to enrolment)
• Life assurance programme
• Private medical insurance (taxable benefit), life and critical illness insurance