Retail Assistant Volunteer

Support Your Local Community as a Weekend Retail Assistant Volunteer Every purchase made in our charity shops helps fund specialist hospice care for local people and those important to them. As a Retail Assistant Volunteer, you'll play an important role in creating a welcoming shopping experience while helping to raise vital funds for Ashgate Hospice. Whether you enjoy meeting people, organising stock or creating eye-catching displays, we'll provide all the training and support you need. No previous retail experience is necessary - just enthusiasm, reliability and a willingness to get involved. What You'll Be Doing As a Retail Assistant Volunteer, you may support with a range of activities, including:

• Offering a warm, friendly welcome to customers
• Serving at the till and helping with simple customer enquiries
• Sorting and preparing donated items for sale
• Pricing stock and attaching labels
• Replenishing shelves and creating attractive displays
• Steaming, folding and hanging clothing
• Rotating stock and replenishing the shop floor
• Helping to keep the shop clean, tidy and well organised
We'll work with you to make sure you're comfortable and confident in the tasks you undertake. Time Commitment
• Flexible volunteering to fit around your availability
• Flexible shifts arranged with you
• Ideally one morning or afternoon at the weekend (even a few hours can make a real difference), The opportunity to make a real difference to local people and families
• The chance to gain new skills and experience within a friendly and supportive team
• Full training and ongoing support to help you succeed in your role
• The opportunity to build confidence and meet new people
• Reasonable travel expenses reimbursed in line with our Volunteer Expenses Policy
• The satisfaction of supporting your local hospice and being part of your community
What You Can Expect from Us As one of our valued volunteers, you can expect:
• To be treated fairly, respectfully and in line with our hospice values
• A clear understanding of your role and responsibilities
• Appropriate training and induction for your volunteering role
• Ongoing guidance, encouragement and support
• The resources and equipment you need to volunteer safely
• A welcoming, inclusive and safe volunteering environment
What We Ask in Return We ask our volunteers to:
• Represent the values and aims of Ashgate Hospice
• Support our mission of providing outstanding care for local people and those important to them
• Follow our Volunteer Policy, Code of Behaviour, Health and Safety Policy and Volunteer Handbook
• Complete any training relevant to your volunteering role
• Ask for support whenever you need it
• Carry out your volunteering safely, responsibly and respectfully
Join our team and help make every donation, every purchase and every conversation count. Important Information
• Volunteers must be aged 14 or over
• All volunteers are required to attend:
• Voluntary Statutory Training (3 hours)
• Ashgate Hospice Volunteer Induction (3 hours)
• Local role-specific training will be provided
• Confidentiality around patient and hospice information is essential
  
  Enjoy meeting and helping people
• Have good communication and customer service skills
• Are reliable and able to offer a regular volunteering commitment where possible
• Will let us know if you're unable to attend a planned volunteering session
• Understand the importance of representing Ashgate Hospice positively within the local community
• Are happy to work as part of a friendly team
• Are willing to learn and follow guidance and training
No previous retail experience is required, as full training and ongoing support will be provided.