Retail Assistant Manager (South Woodford)

At Cancer Research UK, our retail teams are at the heart of our mission, raising vital funds that help us beat cancer. We're looking for an enthusiastic and motivated Retail Assistant Manager to support the successful running of our South Woodford shop. Working closely with the Shop Manager, you'll inspire volunteers, deliver excellent customer service, drive sales, and help create a welcoming shopping experience for our supporters and local community.,

• Supporting the Shop Manager in the day-to-day running of the shop and leading the team in their absence.
• Inspiring, motivating and developing a diverse team of staff and volunteers.
• Maximising sales and income through effective merchandising, stock management and shop presentation.
• Delivering outstanding customer and supporter experiences that encourage repeat visits and donations.
• Helping achieve key performance targets including donated stock, Gift Aid, sales, stock processing and average selling price.
• Building strong relationships within the local community and supporting fundraising activities and events.
  
  Experience delivering excellent customer service in a fast-paced environment.
• Strong communication and relationship-building skills.
• A positive and adaptable approach, with the ability to work independently when required.
• Commercial awareness and an interest in achieving sales targets.
• Experience supporting or leading teams, ideally including volunteers.
• Flexibility to work a rota that meets the needs of the business.
Our organisation values are designed to guide all that we do. Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. f you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you.

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.