Retail Assistant

Weekly Pay What you'll be doing as a Retail Assistant: Greeting customers with a warm and friendly welcome Processing orders and requests in a timely and efficient manner Delivering our brand standards to a level our customers have come to expect Resolving challenges and enquiries with a customer centric mindset Receiving deliveries and replenishing displays to provide maximum product availability Ensuring your workspace and store is kept clean, tidy and welcoming Maintaining supervision of our adult gaming areas Working with colleagues to deliver a culture of togetherness and teamwork Leaving our customers with a memorable experience worth coming back for Helping prepare the store, ready for the following days trade

We're looking for someone who can effortlessly switch gears-thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

• Annual bonus scheme is equivalent to work week's salary based on average hours worked over a defined period.
INDLP Founded in 2001, We are the UK's leader in motorway rest stops. We have more than 70 locations throughout the country, with over 6,000 colleagues dedicated to customer satisfaction. We're one moto family, there are so many incredible brands to work with such as, WHSmith, Costa, KFC, Pret A Manger, Burger King and many more. We've carved out a reputation for providing excellent customer service. We're not perfect yet, but we strive to be. That's why we have made it our mission to transform the UK's rest stop experience.

Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering WHSmith's handy range travel essentials and exceptional customer service as we transform the UK's rest stop experience. What we offer our Retail Assistants: Up to 1 week's discretionary bonus pay per year paid just in time for Christmas Up to 60% colleague discount across our franchise partner brands Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance, Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance. Disclaimers:
• Hourly rates of pay may differ for under 18's
• Please note this role internally is known as Customer Service Assistant