Restaurant Waiter / Waitress

As a Waiter or Waitress at Dumbleton Hall, you are at the very heart of our guests' experience. Whether serving breakfast, lunch, afternoon tea, or an evening in our restaurant, you bring warmth, polish and genuine hospitality to every table - welcoming guests by name, anticipating their needs, and helping create moments that feel grand yet warmly human.,

• Welcome and seat guests, ensuring every arrival feels like that of an honoured guest of the family
• Take food and drink orders accurately, offering confident recommendations across the menu, wine list and daily specials
• Deliver table service to a high standard, including silver service where required, with timing and presentation suited to the occasion
• Set up and break down the restaurant, ensuring tables, linen, glassware and cutlery meet the Hall's standards of polish
• Adapt service style across breakfast, lunch, afternoon tea, fine dining and private events
• Liaise closely with the kitchen and bar teams to ensure smooth, well-paced service
• Support weddings, private events and seasonal occasions - from the Cheltenham Festival to the Gold Cup - as part of the wider events team
• Handle guest queries, special requests, and dietary or allergen requirements with care and accuracy
• Process payments and maintain accurate records where required
• Uphold health, safety, food hygiene and allergen standards at all times, Work with a team inspired by culture, quality and guest delight
• Grow your skills and craft within a storied English estate environment
• Contribute to experiences that guests will remember for life
• Enjoy staff benefits, training and clear growth pathways within a historic, romantic, and extraordinary setting
  
  Warm, articulate, and genuinely guest-focused
• Previous restaurant or table service experience is desirable but not essential - the right character matters most
• A keen eye for detail, presentation and polish
• Comfortable working as part of a close-knit team during busy service periods
• An interest in food, wine and hospitality, with a willingness to learn silver service and fine dining standards
• Flexible availability, including weekends, evenings and events
  
  At Dumbleton Hall, we do not simply run a hotel - we steward a great English manor, where every guest is received as the honoured guest of the family. Fires are lit, dinner is served, and life unfolds as it once did in the Golden Age of English country houses., Dumbleton Hall Hotel is an impressive traditional Cotswold Manor House set in 19 acres of private gardens and woodland with its own lake.
Dumbleton Hall is based on the border of Gloucestershire and Worcestershire between the towns of Evesham and Tewkesbury. The towns of Cheltenham, Worcester and Stratford-upon-Avon are only a short drive away. The Hotel is located in a peaceful setting and yet is also conveniently only 7 miles from junction 9 of the M5 and just minutes from the A46. The hotel has spectacular views in all directions; over the Cotswold hills and across the Vale of Evesham. We truly believe our people are our biggest asset and to reflect that we offer:
• Competitive salaries - dependant on experience
• Access to complimentary Mental Health & Wellbeing services
• 50% off all Bespoke Hotel Stays, & 25% off for family and friends
• 50% off all Food & Beverage during Bespoke Hotel Stays
• A range of local in-house benefits
• & many more!