Resourcing Operations Assistant Manager

Forvis Mazars, Birmingham

Resourcing Operations Assistant Manager

Salary not available. View on company website.

Forvis Mazars, Birmingham

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 14 Apr | Get your application in now before you're too late!

Closing date: Closing date not specified

Job ref: 6b56478d0d7e49ff8745c23cfa1340e1

Location ref: Birmingham

Full Job Description

As a Resource Planner within our National Resourcing Team, you will support the effective deployment of people across the Audit service line. You will manage a defined portfolio, coordinate day-to-day resourcing activity, and work closely with engagement teams and client managers to ensure work is allocated appropriately and in line with business priorities., Resource Coordination & Planning

Manage and action resourcing requests using the scheduling system, Retain, ensuring accuracy and timely updates.

Take ownership of your inbox, responding to queries and progressing actions from stakeholders.

Support planning cycles by coordinating data updates, performing checks, and assisting in resolving scheduling issues.

Help identify and resolve portfolio conflicts through clear communication, simple scenario analysis, and 1:1 conversations with stakeholders, seeking support from senior team members where appropriate.

Stakeholder Engagement

Build positive, professional relationships with your stakeholders and engagement teams.

Act as a reliable point of contact for queries relating to resource availability, allocations, and scheduling.

Provide clear and timely updates to stakeholders, ensuring expectations are managed throughout.

Problem Solving & Operational Support

Support the team in managing competing priorities using a practical, solutions-focused approach.

Work through resourcing challenges with guidance where needed, demonstrating good judgement and attention to detail.

Maintain a calm and organised approach during busy periods or when priorities shift.

Onboarding Support

Assist with onboarding new joiners across onshore and offshore teams.

Help ensure new starters are allocated People Managers, Buddies, and suitable early-stage work to support a smooth transition into the business

Data, Reporting & Insight

Maintain accurate, up-to-date information in Retain through regular checks and updates.

Produce weekly MI reports and highlight any emerging trends, issues, or capacity concerns to the Resource Manager.

Escalate risks or utilisation concerns in a timely and clear manner.

Continuous Improvement

Identify small process improvements that support consistency and efficiency across the resourcing team.

Contribute to team initiatives aimed at strengthening operational processes and ways of working.

This role is well suited to individuals with experience in resourcing, scheduling, workforce planning, or operational roles who are looking to develop their skills in a supportive and collaborative environment., Excellent attention to detail and accuracy

Clear, confident communication and strong relationship-building skills

Strong organisational ability and effective workload management

Collaborative mindset with a willingness to learn

Experience in resourcing, workforce planning, scheduling or similar operational environments

Confidence using data and sound judgement to support decisions

Ability to prioritise and adapt in a fast-paced environment

Proactive, solutions-focused approach with a drive for continuous improvement

Diversity, Equity, and Inclusion

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact.

Direct job link

https://www.jobs24.co.uk/job/resourcing-operations-assistant-manager-126693757
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