Resourcing Operations Assistant Manager
Forvis Mazars, Birmingham
Resourcing Operations Assistant Manager
Salary not available. View on company website.
Forvis Mazars, Birmingham
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 14 Apr | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: 6b56478d0d7e49ff8745c23cfa1340e1
Location ref: Birmingham
Full Job Description
As a Resource Planner within our National Resourcing Team, you will support the effective deployment of people across the Audit service line. You will manage a defined portfolio, coordinate day-to-day resourcing activity, and work closely with engagement teams and client managers to ensure work is allocated appropriately and in line with business priorities., Resource Coordination & Planning
Manage and action resourcing requests using the scheduling system, Retain, ensuring accuracy and timely updates.
Take ownership of your inbox, responding to queries and progressing actions from stakeholders.
Support planning cycles by coordinating data updates, performing checks, and assisting in resolving scheduling issues.
Help identify and resolve portfolio conflicts through clear communication, simple scenario analysis, and 1:1 conversations with stakeholders, seeking support from senior team members where appropriate.
Stakeholder Engagement
Build positive, professional relationships with your stakeholders and engagement teams.
Act as a reliable point of contact for queries relating to resource availability, allocations, and scheduling.
Provide clear and timely updates to stakeholders, ensuring expectations are managed throughout.
Problem Solving & Operational Support
Support the team in managing competing priorities using a practical, solutions-focused approach.
Work through resourcing challenges with guidance where needed, demonstrating good judgement and attention to detail.
Maintain a calm and organised approach during busy periods or when priorities shift.
Onboarding Support
Assist with onboarding new joiners across onshore and offshore teams.
Help ensure new starters are allocated People Managers, Buddies, and suitable early-stage work to support a smooth transition into the business
Data, Reporting & Insight
Maintain accurate, up-to-date information in Retain through regular checks and updates.
Produce weekly MI reports and highlight any emerging trends, issues, or capacity concerns to the Resource Manager.
Escalate risks or utilisation concerns in a timely and clear manner.
Continuous Improvement
Identify small process improvements that support consistency and efficiency across the resourcing team.
Contribute to team initiatives aimed at strengthening operational processes and ways of working.
This role is well suited to individuals with experience in resourcing, scheduling, workforce planning, or operational roles who are looking to develop their skills in a supportive and collaborative environment., Excellent attention to detail and accuracy
Clear, confident communication and strong relationship-building skills
Strong organisational ability and effective workload management
Collaborative mindset with a willingness to learn
Experience in resourcing, workforce planning, scheduling or similar operational environments
Confidence using data and sound judgement to support decisions
Ability to prioritise and adapt in a fast-paced environment
Proactive, solutions-focused approach with a drive for continuous improvement
Diversity, Equity, and Inclusion
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact.
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