Resource Planner (Compliance Service Maintenance)

We are seeking a highly organised and proactive Resource Planner to support the delivery of compliance, servicing, and planned maintenance activities across the University estate. Working within the Service Hub, you will play a key role in planning, coordinating, and monitoring compliance and service maintenance activity through the University's CAFM system (Planon). The Service Hub is responsible for managing workload generated through the Planned Preventative Maintenance (PPM) Programme, ensuring statutory compliance activities, servicing programmes, remedial works, and certification are delivered effectively and in line with regulatory requirements About the Role You will coordinate and manage maintenance workflows, including:

• Planning and scheduling compliance, servicing activities, and remedial works
• Coordinating contractor attendance and access arrangements across the estate
• Maintaining compliance records, certification, asset data, and maintenance service plans within Planon
• Monitoring work queues, workflow blockages, and programme performance
• Producing reports and supporting compliance performance monitoring
• Supporting purchasing, payment processing, and associated administration activities
• Liaising with customers, technicians, contractors, and stakeholders to ensure works are progressed and completed efficiently
  
  This is a fast-paced operational role requiring strong organisational skills, attention to detail, and the ability to manage competing priorities while supporting the delivery of a safe, compliant, and effective maintenance service
About You We are looking for someone who:
• Is proactive, organised, and able to manage multiple priorities effectively
• Has excellent communication skills and can engage confidently with customers, colleagues, and contractors
• Can build effective working relationships across a wide range of stakeholders
• Delivers a high standard of customer service
• Is comfortable working in a fast-paced environment and responding to changing priorities
• Can analyse problems and identify practical, effective solutions using evidence-based solutions
• Has experience of using computer systems and maintaining accurate records and data
• Has experience of supporting purchasing and administrative processes
You will play a vital role in helping to maintain a safe, compliant, and operational estate that supports world-class teaching, research, and student experience.

£29,387- £33,951 pa Hours of work: Full-time - 35 hours/week Tenure: Up to 12 months fixed term to cover a period of maternity leave