Resource Analyst

We're excited to be building a brand-new Resource & Optimisation team at cardfactory and we're looking for a Resource Analyst who is a curious, analytical thinker, eager to question the norm and help shape how we use data to support our retail workforce planning. Joining a small, close-knit team where your ideas genuinely matter, this is a brilliant opportunity to influence how the function operates, bring fresh thinking, and make a tangible impact on the way we work. Based at our Support Centre in Wakefield, this is a hybrid role (2-3 days a week on site) that gives you the opportunity to make a real impact across our stores. What You'll Be Doing: This role centres on managing, analysing, and interpreting workforce data to help drive accuracy, clarity, and smart decision-making across our retail operations. It involves extracting and manipulating data, maintaining a high standard of accuracy, producing clear and actionable reporting, and identifying patterns or anomalies that need attention. There's a strong focus on supporting forecasting activity, partnering with operational teams, resolving data-related issues, and challenging existing processes to make them better. Curiosity is key - asking why, digging into the detail, and spotting opportunities to improve how we work will play a big part in your success., In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.

• Strong Excel capability, confident working with and manipulating data.
• A naturally curious mindset with a willingness to question existing processes.
• High levels of accuracy and attention to detail.
• Ability to turn complex data into clear, simple insight.
• A collaborative approach and readiness to contribute to a small, growing team.
  
  Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
  
  Pension
• 15% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support
+ Financial Education Tools + Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
• Discounted gym membership, mobile phone contracts, and car leasing
• Discounts across 100's of UK retailers
• Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
• Enhanced Maternity, Paternity, and Adoption leave