Resident Liaison Officer

Salary not available. View on company website.

ARC Group Worldwide, Bottesford, Leicestershire

Posted 6 days ago, 18 Apr | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

Job ref: a817e34841a24a65a404822fb39dc70f

Location ref: Bottesford, Leicestershire

To ensure and maintain the resident liaison daily diary, record any incidents, and record all appointments
Understand the works, programme and scope of works
Provide site reports and updates for client and site management
Prepare and distribute all communications to residents
Establish a resident s charter, maintain files, keep a log of complaints and any query s that would come in
Compile, devise and implement procedures and administration to compliment your role
Be available for residents meetings, and meetings with the client as and when
Site meetings
Housing officers, estate developments or joint management board meetings
Carry out pre visits to each neighbouring resident to explain the planned works and assist them in understanding the process
Letter process for the neighbouring property s explaining all works
Regular checks on residents throughout the day and the end of the working day
Any claims, compensation and complaints are dealt within a time scale and with care

You must have previous proven experience in social housing, knowledge of roofing & kitchens, health & safety knowledge and occupied refurbishment knowledge.

https://www.jobs24.co.uk/job/resident-liaison-officer-126711080