Research Analyst

Contributing to and managing end-to-end research projects covering both quantitative and qualitative research methodologies for internal stakeholders and our multi-national CPG suppliers Ideating new research projects by collaborating with stakeholders across the insight team and wider Superdrug business Proactively seeking out wider market research reports and mine research tools for additional supporting insight (inc. Mintel, Stylus, YouGov etc.) Present research and actionable insight to stakeholders and suppliers Continuously improving existing reporting methods within the Superdrug business Stakeholders include: Internal - Buying, Merchandising, Marketing, CRM, E-Commerce, Store Teams, Commercial Finance External - Suppliers (Multinational FMCG companies) and Research and Data Agencies

You enjoy making a difference and creating change You have a curious nature and can identify patterns and trends within data You have good time management skills You are confident in your own communication skills You can pick things up quickly and are keen to develop skills across several research platforms You enjoy working in a collaborative team and can share ideas with confidence You have a passion for Retail and/or Health & Beauty You can work at a fast pace, in an everchanging environment You have a keen eye for detail You see every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them You understand customer needs and empower others to remove any barriers to deliver great service You use positive language and behaviours in all interactions with customers and colleagues, building trust and rapport You always prioritise actions which delight the customer/colleague Suggests and supports new ideas and ways of working which are designed to improve service

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
• Company pension matching and bonus
• We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
• Come and be part of something special!