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Repairs Surveyor

Morgan Sindall Property Services, Milton Keynes

Repairs Surveyor

Salary not available. View on company website.

Morgan Sindall Property Services, Milton Keynes

  • Full time
  • Permanent
  • Onsite working

Posted 5 days ago, 30 Oct | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

Job ref: baec7aa881864d58b93fc3acb1df5ca9

Location ref: Milton Keynes

Full Job Description

Location: Hybrid - weekly office presence in Milton Keynes. This role will involve daily travel to properties in various locations., Survey customers' homes, identify property defects and recommend appropriate solutions through to completion.

  • Review and respond to customer complaints, making sure commitments are followed through and issues are resolved promptly.
  • Produce clear written reports following inspections to support decisions and repair outcomes.
  • Monitor repair performance against KPIs, including first-time fix rates, customer satisfaction and job completion times.
  • Inspect completed works to check quality and ensure they meet health and safety requirements, building standards and internal policies.
  • Manage a portfolio of homes, working with customers, the Customer Service Team, Property Services Management and other colleagues, including supporting the out-of-hours emergency service through the call-out rota.

    A building-related qualification or relevant experience, alongside a Level 3 QCF recognised housing management qualification, or a willingness to work towards one.
  • Good working knowledge of buildings, associated defects, housing repairs and maintenance.
  • Experience of identifying property defects and carrying out surveys or inspections, with the ability to recommend appropriate solutions.
  • Strong written and verbal communication skills, with the ability to produce clear reports and provide a customer-focused service.
  • A commitment to service excellence and delivering a high-quality customer experience. Important - DBS clearance, a full UK drivers' licence, access to your own vehicle, and right to work in the UK are essential requirements. We do not provide sponsorship.

    We're one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of specialist housing and home ownership options. We're driven to have a positive impact on people's lives and provide affo...

Direct job link

https://www.jobs24.co.uk/job/repairs-surveyor-127665950
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