Repairs Planner

The Repairs Planner will work closely with the Maintenance Team to ensure that all repairs and maintenance work is carried out in a timely and efficient manner. The successful candidate must have excellent organisational skills and the ability to plan and prioritise workloads. You will liaise with residents and contractors to ensure that all works are completed to a high standard. Main Responsibilities: + Manage Operatives diaries. + Planning repairs works for pre and post inspection, reactive and emergency repairs. + Prioritising emergency works. + Booking appointments and allocating works to the available operatives and following works from start through to completion. + Ensure all relevant data is updated on a timely basis. + Liaising with tenants and Operatives to arrange repairs. + Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work. + Take part in meetings, supervision, training as requested by the manager., MMP Consultancy are looking for experienced operatives to work in social housing, primarily carrying out damp and mould remediation in line with Awaab's Law, with additional painting and decorating duties as required., + Conduct damp and mould inspections, treatment, and prevention in tenanted and void properties + Advise tenants on damp and mould prevention + Carry out minor repairs and damp-proofing + Complete painting and decorating tasks as needed + Maintain health & safety standards and accurate records via PDA, We are seeking an experienced Multi Trade Plumber to carry out reactive repairs within occupied social housing properties. Role includes: + Plumbing (main trade) + Additional works such as carpentry, plastering and tiling + Completing works to a high standard while adhering to H&S guidelines, We are seeking an experienced Multi Trade Carpenter to carry out reactive repairs within occupied social housing properties. Role includes: + Carpentry (main trade), plus basic plumbing, plastering and tiling + Completing works to a high standard while adhering to H&S guidelines, MMP Consultancy is seeking a Damp and Mould Surveyor on behalf of a Local Authority based in Southeast London. This is a 6 month ongoing contract with a rate of £45ph umbrella over a 35 hour working week. The successful candidate will carry out comprehensive property inspections with a specific focus on damp, condensation and mould diagnosis, alongside the specification and supervision of effective remedial works. They will undertake full property surveys to identify the causes of damp and mould, assess risks to residents and buildings, and specify appropriate remedial solutions. You will use diagnostic equipment to support investigations, including seasonal monitoring where required, and ensure works are delivered safely, compliantly and to a high standard. This is a customer-facing role requiring a professional, empathetic approach when dealing with residents, often in challenging circumstances. Responsibilities + Carry out detailed damp, condensation and mould surveys + Diagnose building defects and specify remedial works + Demonstrate sound knowledge of building construction and structure + Use specialist diagnostic equipment effectively + Produce drawings, sketches and floor plans where required + Obtain or prepare specifications and competitive quotations + Order works using appropriate systems and tender/contract procedures + Supervise works on site through to completion + Ensure compliance with Health & Safety and statutory requirements + Carry out post-inspections, authorise payments and resolve invoice queries + Respond to complaints, compliments and service enquiries + Work collaboratively across services and with external partners, including PFI contractors, + Accurately input overdue jobs and completed tasks into relevant systems. + Ensure records are updated with completion details. + Identify jobs that need to be brought forward based on urgency and deadlines, maintaining an efficient workflow. + Reach out to tenants via phone and email to schedule and confirm repair appointments. + Provide clear information about the nature of repairs and expected timeframes, addressing any concerns or queries they may have. + Handle repair requests and log them into the appropriate systems. + Coordinate with maintenance teams and contractors to ensure timely resolution of reported issues. + Record updates and maintain accurate reports on ongoing repairs. + Organise and respond to incoming emails related to repairs and maintenance inquiries. + Deal with Public Buildings, fire stations, libraries, schools, day centers + Be able to take the instruction from client and process job on the system and get the job out + Deal with incoming emails, phone calls from clients/sites + Processing of daily timesheets and holiday forms + Running reports from the system + Prioritise urgent messages, flag important correspondence, and ensure timely follow-ups to maintain smooth communication., MMP Consultancy are working with a fantastic organisation to recruit a Client Liaison Officer to join them on a part time basis in Hampshire., + Set, coordinate, track, and ensure completion of, actions with Estate Services, Asset Service. + Maximise income, and reduce debt, in defined customer areas. + Deliver an amazing lettings service which leaves customers feeling satisfied. + Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts. + Complete Health & Safety and compliance actions e.g. FRAs. + Use data to monitor own performance and that of others, taking action to improve as necessary. + Manage budget and remain within budget. + Manage workload. + Service appointments booked by customers directly. + Organise and plan customer visits that respond to customer requests. + Complete regular estate inspections and take any necessary action to achieve quality + Attend and present cases at court and evictions. + Be the primary contact for local stakeholders e.g. residents associations, Local Authority Services, police etc. + Maintain accurate and detailed customer records on the systems., MMP Consultancy is seeking a Director of Planning and Regeneration on behalf of a local authority in South West London/Surrey. This is a 6-month ongoing contract with a day rate of £800 inside of IR35. Candidates can expect to work 3 - 4 days per week, with the minimum expectation of office presence being 2-3 days per week. Flexibility is key. This is a senior leadership role with responsibility for shaping place, driving regeneration and delivering sustainable growth across the borough, overseeing: + Strategic Planning and the Local Plan + Development Management and Planning Enforcement + Building Control + Regeneration and town centre renewal + Economic Development, including skills, employment and business growth The successful candidate will lead around 50 staff, manage a £3.5m revenue budget and oversee a capital programme of c. £10m, working closely with residents, developers, partners and elected members to deliver high-quality, inclusive and design-led development., MMP Consultancy are working with a fantastic organisation to recruit a Contracts Administrator to join them on a permanent basis in Kent. Please note, a full UK Driving Licence & Vehicle is required for this position., + Have a focus on safety first with all risks identified immediately escalated to the Contract Manager + Provide regular updates and support to Senior Contract Manager on contracts outcomes against programme + Undertake regular audit of contract related information including certification (Where applicable) and develop action plans for closing works in a consistent manner. + Collate, analyse, monitor and report on KPIs within the contractual frameworks + Provide financial monitoring support and analysis to Contract manager + Regular monitoring of Cx Task Management + Monitor and report on contract management meeting actions + Support delivery teams in responding to written and phone enquires and update Cx as necessary. + Processing works orders, completions, process for payments or inspection requests in accordance with the policies and procedures and respond to general queries relating to proposed and confirmed works + Assist in the provision of information for the database for Stock Condition, Asbestos, Fire Risk Assessment and any other areas as required., MMP Consultancy is seeking an experienced Disrepair Surveyor on behalf of a Local Authority based in Bristol. This is a 6-month contract subject to extension with a day rate of £298pd inside of IR35. Candidates will be expected in 2 days in the office and 3 days on site. After successful induction, candidates can expect to work from home 2 days per week from home. The successful candidate will be responsible for disrepair cases in social housing, managing inspections, specifying works, overseeing contractors, and acting as professional witness on legal claims. Responsibilities: + Inspecting occupied council housing for disrepair defects + Specifying and project-managing remedial works + Managing contractors and trade teams to deadline + Producing technical reports & witness statements for legal + Advising on compensation in line with Housing Ombudsman guidance + Keeping tenants informed and managing expectations, MMP Consultancy is currently seeking a Fire Safety Project Manager on behalf of a Local Authority in southeast London. This is a temporary ongoing position for 3 months subject to possible extension. Candidates can expect a day rate of £350pd inside of IR35. Candidates will be able to work from home however this will fluctuate week on week depending on business needs. The client needs an experienced Project Manager who can lead multi-disciplinary teams, control significant budgets and deliver safe, high-quality outcomes for residents. Responsibilities: + Lead borough-wide and area-based capital works programmes (c. £25m), including fire safety and major refurbishment schemes + Manage consultants, contractors and in-house teams to deliver on time, to budget and to a high standard + Take ownership of financial control, performance management and quality assurance across multiple projects + Lead resident consultation and manage customer expectations throughout delivery + Ensure full compliance with Building Safety legislation, Fire Safety Act and wider H&S duties + Produce clear reports for senior management, members and forums, The Repairs Planner will work closely with the Maintenance Team to ensure that all repairs and maintenance work is carried out in a timely and efficient manner. The successful candidate must have excellent organisational skills and the ability to plan and prioritise workloads. You will liaise with residents and contractors to ensure that all works are completed to a high standard.,

• Manage Operatives diaries.
• Planning repairs works for pre and post inspection, reactive and emergency repairs.
• Prioritising emergency works.
• Booking appointments and allocating works to the available operatives and following works from start through to completion.
• Ensure all relevant data is updated on a timely basis.
• Liaising with tenants and Operatives to arrange repairs.
• Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work.
• Take part in meetings, supervision, training as requested by the manager., Conduct damp and mould inspections, treatment, and prevention in tenanted and void properties
• Advise tenants on damp and mould prevention
• Carry out minor repairs and damp-proofing
• Complete painting and decorating tasks as needed
• Maintain health & safety standards and accurate records via PDA, We are seeking an experienced Multi Trade Plumber to carry out reactive repairs within occupied social housing properties.
Role includes:
• Plumbing (main trade)
• Additional works such as carpentry, plastering and tiling
• Completing works to a high standard while adhering to H&S guidelines, We are seeking an experienced Multi Trade Carpenter to carry out reactive repairs within occupied social housing properties.
Role includes:
• Carpentry (main trade), plus basic plumbing, plastering and tiling
• Completing works to a high standard while adhering to H&S guidelines, MMP Consultancy is seeking a Damp and Mould Surveyor on behalf of a Local Authority based in Southeast London. This is a 6 month ongoing contract with a rate of £45ph umbrella over a 35 hour working week.
The successful candidate will carry out comprehensive property inspections with a specific focus on damp, condensation and mould diagnosis, alongside the specification and supervision of effective remedial works. They will undertake full property surveys to identify the causes of damp and mould, assess risks to residents and buildings, and specify appropriate remedial solutions. You will use diagnostic equipment to support investigations, including seasonal monitoring where required, and ensure works are delivered safely, compliantly and to a high standard. This is a customer-facing role requiring a professional, empathetic approach when dealing with residents, often in challenging circumstances. Responsibilities
• Carry out detailed damp, condensation and mould surveys
• Diagnose building defects and specify remedial works
• Demonstrate sound knowledge of building construction and structure
• Use specialist diagnostic equipment effectively
• Produce drawings, sketches and floor plans where required
• Obtain or prepare specifications and competitive quotations
• Order works using appropriate systems and tender/contract procedures
• Supervise works on site through to completion
• Ensure compliance with Health & Safety and statutory requirements
• Carry out post-inspections, authorise payments and resolve invoice queries
• Respond to complaints, compliments and service enquiries
• Work collaboratively across services and with external partners, including PFI contractors, Accurately input overdue jobs and completed tasks into relevant systems.
• Ensure records are updated with completion details.
• Identify jobs that need to be brought forward based on urgency and deadlines, maintaining an efficient workflow.
• Reach out to tenants via phone and email to schedule and confirm repair appointments.
• Provide clear information about the nature of repairs and expected timeframes, addressing any concerns or queries they may have.
• Handle repair requests and log them into the appropriate systems.
• Coordinate with maintenance teams and contractors to ensure timely resolution of reported issues.
• Record updates and maintain accurate reports on ongoing repairs.
• Organise and respond to incoming emails related to repairs and maintenance inquiries.
• Deal with Public Buildings, fire stations, libraries, schools, day centers
• Be able to take the instruction from client and process job on the system and get the job out
• Deal with incoming emails, phone calls from clients/sites
• Processing of daily timesheets and holiday forms
• Running reports from the system
• Prioritise urgent messages, flag important correspondence, and ensure timely follow-ups to maintain smooth communication., Set, coordinate, track, and ensure completion of, actions with Estate Services, Asset Service.
• Maximise income, and reduce debt, in defined customer areas.
• Deliver an amazing lettings service which leaves customers feeling satisfied.
• Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts.
• Complete Health & Safety and compliance actions e.g. FRAs.
• Use data to monitor own performance and that of others, taking action to improve as
necessary.
• Manage budget and remain within budget.
• Manage workload.
• Service appointments booked by customers directly.
• Organise and plan customer visits that respond to customer requests.
• Complete regular estate inspections and take any necessary action to achieve quality
• Attend and present cases at court and evictions.
• Be the primary contact for local stakeholders e.g. residents associations, Local Authority
Services, police etc.
• Maintain accurate and detailed customer records on the systems., MMP Consultancy is seeking a Director of Planning and Regeneration on behalf of a local authority in South West London/Surrey. This is a 6-month ongoing contract with a day rate of £800 inside of IR35. Candidates can expect to work 3 - 4 days per week, with the minimum expectation of office presence being 2-3 days per week. Flexibility is key.
This is a senior leadership role with responsibility for shaping place, driving regeneration and delivering sustainable growth across the borough, overseeing:
• Strategic Planning and the Local Plan
• Development Management and Planning Enforcement
• Building Control
• Regeneration and town centre renewal
• Economic Development, including skills, employment and business growth
The successful candidate will lead around 50 staff, manage a £3.5m revenue budget and oversee a capital programme of c. £10m, working closely with residents, developers, partners and elected members to deliver high-quality, inclusive and design-led development.,
• Have a focus on safety first with all risks identified immediately escalated to the Contract Manager
• Provide regular updates and support to Senior Contract Manager on contracts outcomes against programme
• Undertake regular audit of contract related information including certification (Where applicable) and develop action plans for closing works in a consistent manner.
• Collate, analyse, monitor and report on KPIs within the contractual frameworks
• Provide financial monitoring support and analysis to Contract manager
• Regular monitoring of Cx Task Management
• Monitor and report on contract management meeting actions
• Support delivery teams in responding to written and phone enquires and update Cx as necessary.
• Processing works orders, completions, process for payments or inspection requests in accordance with the policies and procedures and respond to general queries relating to proposed and confirmed works
• Assist in the provision of information for the database for Stock Condition, Asbestos, Fire Risk Assessment and any other areas as required., MMP Consultancy is seeking an experienced Disrepair Surveyor on behalf of a Local Authority based in Bristol. This is a 6-month contract subject to extension with a day rate of £298pd inside of IR35. Candidates will be expected in 2 days in the office and 3 days on site. After successful induction, candidates can expect to work from home 2 days per week from home.
The successful candidate will be responsible for disrepair cases in social housing, managing inspections, specifying works, overseeing contractors, and acting as professional witness on legal claims. Responsibilities:
• Inspecting occupied council housing for disrepair defects
• Specifying and project-managing remedial works
• Managing contractors and trade teams to deadline
• Producing technical reports & witness statements for legal
• Advising on compensation in line with Housing Ombudsman guidance
• Keeping tenants informed and managing expectations, MMP Consultancy is currently seeking a Fire Safety Project Manager on behalf of a Local Authority in southeast London. This is a temporary ongoing position for 3 months subject to possible extension. Candidates can expect a day rate of £350pd inside of IR35. Candidates will be able to work from home however this will fluctuate week on week depending on business needs. The client needs an experienced Project Manager who can lead multi-disciplinary teams, control significant budgets and deliver safe, high-quality outcomes for residents., Lead borough-wide and area-based capital works programmes (c. £25m), including fire safety and major refurbishment schemes
• Manage consultants, contractors and in-house teams to deliver on time, to budget and to a high standard
• Take ownership of financial control, performance management and quality assurance across multiple projects
• Lead resident consultation and manage customer expectations throughout delivery
• Ensure full compliance with Building Safety legislation, Fire Safety Act and wider H&S duties
• Produce clear reports for senior management, members and forums
  
  + Previous experience of working with a Housing Association / Local Authority or contractor in either a Planning, Scheduling or Customer Service capacity
+ Excellent communicator, with strong organisational skills + GCSEs at Grade C or above and including Mathematics and English + Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment + Experience of using database systems (Connect / Northgate / DRS) + Construction related knowledge, + Proven experience in damp and mould treatment (painting experience desirable) + Basic DBS + Full UK driving licence + Asbestos Awareness certification + Strong communication and customer service skills, + Experience in social housing or residential maintenance + Strong plumbing background with multi-trade skills + Own tools and ability to use a smartphone app + A drug and alcohol test will be carried out on the day of induction, + Experience in social housing or residential maintenance + Strong carpentry background with multi-trade skills + Own tools and ability to use a smartphone app + A drug and alcohol test will be carried out on the day of induction, + Proven experience as a Damp Surveyor or in a similar property surveying role + Strong knowledge of mould types, causes and impacts on residents + Good scientific and technical understanding of damp and condensation + Ability to work independently with minimal supervision + Strong organisational skills and ability to prioritise workloads + Experience managing external contractors and resources + Excellent communication and customer service skills, + Experience in working in a responsive repair's environment. + Experience of raising, monitoring and recording work orders though a relevant housing / repair management system. + Experience in coordinating and following up on work programmes. + Ability to work independently, exercising good initiative and judgement + Excellent written and verbal communication skills., + Excellent customer service delivery, demonstrating good communication + Highly selfmotivated with the ability to plan and work effectively without high levels of supervision. + Ability to work 'on the go' using mobile technology. + Strong resource and time management, and the ability to prioritise, delivering value for money + Experience of working in a climate of legislative and organisational change. + Proven problem-solving and decision making skills. + Resilient and able to deal with challenging situations and deliver sustainable outcomes. + Comfortable analysing data and drawing conclusions. + Ability to work with IT systems + Experience of working in the housing or property sector. + Knowledge of regulatory legislation for social housing., + Senior leadership experience in planning, regeneration, place-making or economic development + A strong track record of delivering complex programmes within a large organisation + Experience of working at pace in a political environment + A collaborative, partnership-driven approach with a focus on community outcomes + Commitment to equality, diversity and inclusion, sustainability and customer-focused services + A relevant degree (or equivalent experience) is essential, with professional membership (e.g. RTPI) desirable., + Experience of data analysis and process management + Proven project management or contract experience + Ability to co communicate and influence contractors, colleagues and other stakeholders + Detailed knowledge of using a variety of JCT and partnering contracts + Proven influencing and negotiating skills to resolve problems + Sound judgement and prioritisation skills + Ability to work within tight deadlines, under pressure and deliver projects on time, within budget to the required standard, + Housing / building surveyor experience within social housing + Hands-on disrepair or housing condition claim experience + Confident dealing with legal teams, tenants & contractors + Strong reporting and technical diagnosis skills, + Strong background delivering housing capital works, ideally fire safety and high-rise projects + Solid knowledge of Building Safety Act, housing legislation and leaseholder consultation + Proven experience managing large budgets and multi-disciplinary teams + Degree in a construction-related discipline (MRICS / MCIOB desirable) + Confident communicator who can lead stakeholders and residents with authority,
• Previous experience of working with a Housing Association / Local Authority or contractor in either a Planning, Scheduling or Customer Service capacity
• Excellent communicator, with strong organisational skills
• GCSEs at Grade C or above and including Mathematics and English
• Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment
• Experience of using database systems (Connect / Northgate / DRS)
• Construction related knowledge, Proven experience in damp and mould treatment (painting experience desirable)
• Basic DBS
• Full UK driving licence
• Asbestos Awareness certification
• Strong communication and customer service skills, Experience in social housing or residential maintenance
• Strong plumbing background with multi-trade skills
• Own tools and ability to use a smartphone app
• A drug and alcohol test will be carried out on the day of induction, Experience in social housing or residential maintenance
• Strong carpentry background with multi-trade skills
• Own tools and ability to use a smartphone app
• A drug and alcohol test will be carried out on the day of induction, Proven experience as a Damp Surveyor or in a similar property surveying role
• Strong knowledge of mould types, causes and impacts on residents
• Good scientific and technical understanding of damp and condensation
• Ability to work independently with minimal supervision
• Strong organisational skills and ability to prioritise workloads
• Experience managing external contractors and resources
• Excellent communication and customer service skills, Experience in working in a responsive repair's environment.
• Experience of raising, monitoring and recording work orders though a relevant housing / repair management system.
• Experience in coordinating and following up on work programmes.
• Ability to work independently, exercising good initiative and judgement
• Excellent written and verbal communication skills., Excellent customer service delivery, demonstrating good communication
• Highly selfmotivated with the ability to plan and work effectively without high levels of supervision.
• Ability to work 'on the go' using mobile technology.
• Strong resource and time management, and the ability to prioritise, delivering value for money
• Experience of working in a climate of legislative and organisational change.
• Proven problem-solving and decision making skills.
• Resilient and able to deal with challenging situations and deliver sustainable outcomes.
• Comfortable analysing data and drawing conclusions.
• Ability to work with IT systems
• Experience of working in the housing or property sector.
• Knowledge of regulatory legislation for social housing., Senior leadership experience in planning, regeneration, place-making or economic development
• A strong track record of delivering complex programmes within a large organisation
• Experience of working at pace in a political environment
• A collaborative, partnership-driven approach with a focus on community outcomes
• Commitment to equality, diversity and inclusion, sustainability and customer-focused services
• A relevant degree (or equivalent experience) is essential, with professional membership (e.g. RTPI) desirable., Experience of data analysis and process management
• Proven project management or contract experience
• Ability to co communicate and influence contractors, colleagues and other stakeholders
• Detailed knowledge of using a variety of JCT and partnering contracts
• Proven influencing and negotiating skills to resolve problems
• Sound judgement and prioritisation skills
• Ability to work within tight deadlines, under pressure and deliver projects on time, within budget to the required standard, Housing / building surveyor experience within social housing
• Hands-on disrepair or housing condition claim experience
• Confident dealing with legal teams, tenants & contractors
• Strong reporting and technical diagnosis skills, Strong background delivering housing capital works, ideally fire safety and high-rise projects
• Solid knowledge of Building Safety Act, housing legislation and leaseholder consultation
• Proven experience managing large budgets and multi-disciplinary teams
• Degree in a construction-related discipline (MRICS / MCIOB desirable)
• Confident communicator who can lead stakeholders and residents with authority
  
  Up to £29902.00 per annum
Kent Permanent MMP Consultancy are working with a fantastic organisation to recruit a Contracts Administrator to join them on a permanent basis in Kent. Please note, a full UK Driving Licence & Vehicle is required for this position.