Repairs and Maintenance Team Lead

This is a critical role supporting the safe operation of Residential Children's Homes, including a Secure Children's Home environment. Your work will ensure buildings, systems, and infrastructure are safe, compliant, and functioning effectively-directly contributing to the safety, wellbeing, and day-to-day care of young people. What the role really involves Working in this environment means:

• Operating within asecure and highly regulated setting, where safety and compliance are essential
• Delivering bothplanned, statutory, and reactive maintenance, often to tight timescales
• Supporting thesecurity and integrity of building systems, including secure operational procedures
• Working flexibly acrossmultiple residential sites
• Taking responsibility formaintainingenvironments that must remain safe, secure, and fully operationalat all times
This is not just a maintenance role - you are part of the wider service, ensuring environments support care, safety, and positive outcomes. About the role You will support the Site Manager in delivering a high-quality, responsive maintenance service across NCC Residential Children's Homes.,
• Building Maintenance & Repairs
Deliver a wide range of internal and external repairs and multi-skilled maintenance tasks to a consistently high standard
• Planned, Reactive & Statutory Maintenance
Support and deliver planned, statutory, and responsive maintenance programmes, ensuringaccuratescheduling and record-keeping
• Health, Safety & Compliance
Ensure all workcomplies withhealth and safety legislation and contributes to building compliance and safe systems of work
• Contractor & Project Coordination
Liaise with and oversee contractors, ensuring work is completed to required standards and supporting refurbishment and estate projects
• Security & Building Systems
Support building security systems and procedures, including participating in thecontrol room rota and providing Reception/Control cover whenrequired
• Planning, Scheduling & Records
Maintainaccuratefinancial and operational records, manage work schedules,monitorcosts, and escalate issues where needed
• Operational Support Across Sites
Work across multiple residential settings, coordinating materials, appointments, and follow-on works
• Leadership
+ Provide day-to-day supervision of Building Support Officers + Support coordination of work and priorities + Deputise for the Site Manager whenrequired

This role will suit someone who is:
• Organised, disciplined, and able to plan and prioritise workload effectively
• Proactive and solution-focused, with strong problem-solving skills
• Comfortable working independently while coordinating with a wider team
• Adaptable and responsive in a fast-paced, operational environment
• Committed to safety, compliance, and high-quality service delivery
Essential experience and qualifications
• Recognised technical qualification (e.g. City & Guilds in Electrical, Building Services, or equivalent)
• IOSH Certificate (or willingness to achieve)
• Experience delivering building maintenance in a similar role, including complex maintenance programmes
• Multi-skilled experience across a range of building systems, fixtures, and fittings
• Knowledge of health and safety legislation and building maintenance best practice
• Strong IT skills formaintainingoperational and compliance records
• Full UK driving licence and ability to work across multiple sites
Desirable:
• Experience working in secure or specialist environments
• Understanding of Residential Children's Homes or local authority settings
Why join us?
• Be part of a service making a genuine difference to young people's lives
• Work in a varied, hands-on role with real responsibility
• Opportunity to lead and influence maintenance standards across the estate
• Supportive team with a focus on quality, safety, and continuous improvement
A realistic view - is this the right role for you? This role requires flexibility, resilience, and accountability. You will need to balance planned maintenance with urgent issues, often in a secure environment where safety is critical and standards must not slip. However, for the right person, this is an opportunity to take ownership of a vital function and contribute directly to a service that supports some of the most vulnerable young people., If you are motivated, experienced, and committed to delivering safe, high-quality maintenance services, we would love to hear from you.