Rent Service Team Manager

The Birmingham City Council Rent Service has a permanent vacancy for a Part Time Team Manager working 21.9 hours per week. You will be based within the Birmingham City Council Rent Service based in the Council House Your tasks will include:

• Effectively managing service teams to ensure that staff are working to optimum efficiency throughout the working time available in the delivery of income related services
• Development and monitoring work plans for the service team(s) of assigned areas of responsibility
• Provision of training as required to members of the team, including monitoring its effectiveness
• To manage and supervise of employee relations issues within the service team(s) in areas assigned responsibility. This includes staff recruitment and selection, management of attendance, staff development, investigations, disciplinary matters and welfare counselling, inclusive of the use of people solutions and chair regular meetings with staff side and recognised trade union representatives
  
  Successful candidates must have experience of management and supervision of staff at appropriate level as well as extensive knowledge of Housing Legislation in the context of income recovery, along with experience of dealing with internal and external customers and will need to possess verbal and written communication skills of a high level.
Ideally you will be able to organise work and set priorities and will be able to plan and organise resources to meet service demand within specific; quality and performance frameworks and be able to demonstrate management of self and team including staff development.

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.