Renewable Heating Engineer / Operative (ASHP)

You'll be responsible for delivering a full range of air source heat pump (ASHP) services across occupied and void properties, including servicing, repairs, fault diagnosis, and supporting installations. Your role will include:

• Servicing, maintaining, and repairing air source heat pumps and domestic heating systems
• Diagnosing faults and delivering a right-first-time, cost-effective solution
• Inspecting properties to assess and plan required works
• Recording all work accurately using a PDA system
• Supporting both planned and reactive maintenance programmes
• Working collaboratively with the wider heating team, including supporting gas servicing when required
As a key representative of Fairhive, you'll provide a professional, friendly service to residents, ensuring a positive customer experience on every visit. You'll also take part in a call-out rota to support emergency repairs outside of normal working hours.

We're looking for a skilled tradesperson with strong technical knowledge and a customer-first mindset. You'll have:
• NVQ Level 3 / City & Guilds in Plumbing, Heating, or Mechanical Installation (or equivalent)
• ACS qualifications and Gas Safe registration
• Experience working with domestic heating systems, ideally including air source heat pumps
• Full UK driving licence
• Strong fault-finding and problem-solving ability
• Good IT skills (PDA / job systems)
• Excellent communication and customer service skills
  
  At Fairhive, we're growing our renewable services and are looking for a skilled Renewable Operative to help deliver high-quality, sustainable heating solutions across our homes. This is a great opportunity to develop your expertise in air source heat pump systems while making a genuine difference to residents' comfort, safety, and energy efficiency., We are a not for profit provider of social housing