Renal Medical Secretary

An exciting opportunity has arisen within the SMBU2 Business Unit at Queens Hospital, Burton for someone to join our Renal Services. This role is to provide an efficient Medical Secretarial service to the consultants and their team in respect of NHS work. To work flexibly with or alongside medical secretarial staff, consultants and other teams when required. Applicants must be confident communicators with the ability to liaise with staff at all levels. You will need to be an enthusiastic, motivated team player, with excellent problem-solving skills.,

• You will act as the main point of contact for patients and medical staff
• All queries are answered with skill and sensitivity and in a courteous and professional manner
• Typing and dispatch of clinical correspondence within agreed timescales and quality standards
• Ensure urgent test results/correspondence is brought to the immediate attention of the team
• Providing secretarial support/cover for colleagues during absence
• Efficient management of the Consultants diary.
• Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline.
  
  You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day to day management.
  
  As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer:
• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.