Remote Senior DevOps and Systems Engineer

UK-based remote role, with occasional opportunities to connect with colleagues in person. You'll join our Infrastructure team, working closely with Software Engineers and other technical teams to keep the systems behind Snappy secure, reliable and performing at their best. We're looking for someone with strong, hands-on systems administration experience who has also developed modern cloud and DevOps capability. You'll be equally comfortable getting under the hood of a Linux production environment as you are working with AWS, Terraform, automation and CI/CD. As a Senior Linux Systems & DevOps Engineer, you'll take a hands-on responsibility for running, troubleshooting and improving the infrastructure our platform depends on. This isn't a role focused solely on cloud provisioning and deployment pipelines. You'll work across Linux systems, web and application infrastructure, databases, networking, AWS and automation, and you'll be expected to investigate problems through the full

technology stack when something isn't behaving as expected. Manage, monitor and improve our production AWS and Linux infrastructure. Run and maintain the services our platform depends on, including nginx, Apache, Redis, OpenSearch/Elasticsearch and relational databases. Maintain and improve our infrastructure as code, configuration management and CI/CD environment using Terraform, Ansible and Bitbucket Pipelines. Monitor platform health and performance, responding to alerts and identifying opportunities to improve resilience. Take ownership of production incidents, troubleshooting across systems, networking, databases and infrastructure to identify root cause and restore service. Automate repetitive operational work using Python and Bash. Participate in our shared 24/7 on-call rota once fully onboarded. We're looking for someone with genuine systems administration depth alongside modern DevOps capability. You'll bring solid experience in DevOps, Systems Administration or a similar
infrastructure role, with strong hands-on Linux experience in business-critical production environments. You'll be confident troubleshooting beyond the cloud or deployment layer, working across operating systems, networking, web infrastructure and databases to understand what's actually causing a problem. You'll also have strong AWS and infrastructure-as-code experience, an automation-first mindset, and the ability to take ownership when production issues arise. You'll also need to be comfortable participating in a 24/7 on-call rota. Experience with Bitbucket Pipelines, Ansible and monitoring tools such as Zabbix, CloudWatch, Pingdom or New Relic would be useful, as would working knowledge of PHP or Node.js and experience within PCI DSS or ISO 27001 environments. Community: You collaborate and share success with colleagues and partners. Breaking Barriers: You find creative ways to solve problems and open new opportunities. Joining Snappy as a Senior DevOps and Systems
Engineer means joining a collaborative engineering environment where your expertise genuinely influences how we build, deploy and scale our platform. We offer a competitive salary, flexible remote working and ongoing opportunities for learning, development and career growth. Following an initial application review, selected candidates will have a first conversation with our Engineering team to discuss your experience, the role and Snappy's technical environment. Candidates progressing from there will be invited to a more in-depth technical interview, where we'll explore both your systems administration and DevOps experience in greater detail.

Snappy Shopper is the UK s fastest growing quick commerce (Q commerce) platform powering rapid grocery delivery from local convenience stores. We enable independent retailers and major partners, including SPAR, Nisa, Premier, Co op and others, to digitally transform their business by offering same day and rapid delivery of food, drink and everyday essentials within as little as 30 60 minutes. Customers on our platform typically spend significantly more online than in store, helping retailers grow revenue and deepen community engagement. We re more than a delivery app, we re a technology partner for local high streets, providing tools for digital sales, marketing solutions, and integrations that help retailers compete with larger online players. At Snappy Shopper, we re committed to innovation, retail empowerment and community impact , helping stores thrive digitally, offering exceptional local convenience to customers, and shaping the future of on demand retail in the UK. This is a