Remote Contact Centre Team Leader (Vulnerable Customers)

Premium Credit, West Norwood, Lambeth

Remote Contact Centre Team Leader (Vulnerable Customers)

Salary not available. View on company website.

Premium Credit, West Norwood, Lambeth

  • Full time
  • Permanent
  • Remote working

Posted today, 31 Aug | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 592a0b81f4164742ae28b2a80135898c

Location ref: West Norwood, Lambeth

Full Job Description

Remote Contact Centre Team Leader (Vulnerable Customers)


Location: Greater London


Country: GB


Company: Premium Credit


Closing Date: 2026-08-11


Posted Date: 2026-09-10


Premium Credit is expanding its contact centre team and seeks a Team Leader with financial services experience to motivate and support 12-15 Customer Service Advisors. The role requires leadership, coaching and governance of vulnerable customers within a regulatory framework.


This is a hybrid position with remote work and occasional travel to Leatherhead or London offices. You will coach, develop and drive continuous improvement, collaborating with peers to deliver compliant, high-quality services.


#s1-Gen

Premium Credit is expanding its contact centre team and seeks a Team Leader with financial services experience to motivate and support 12-15 Customer Service Advisors. The role requires leadership, coaching and governance of vulnerable customers within a regulatory framework.

This is a hybrid position with remote work and occasional travel to Leatherhead or London offices. You will coach, develop and drive continuous improvement, collaborating with peers to deliver compliant, high-quality

Direct job link

https://www.jobs24.co.uk/job/remote-contact-centre-team-leader-vulnerable-customers-127314211