Remortgage Case Handler
Countrywide Plc, St Leonards, Hastings
Remortgage Case Handler
Salary not available. View on company website.
Countrywide Plc, St Leonards, Hastings
- Full time
- Permanent
- Onsite working
Posted 3 weeks ago, 4 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 08a37ec1d824422189c239426e9d8eb6
Location ref: St Leonards, Hastings
Full Job Description
Our St Leonards office is expanding, and we're looking for a motivated, detail-driven Remortgage Case Handler to join our high-performing team. This is more than just a role it's an opportunity to be part of a business that helps customers achieve smoother, faster, and stress-free remortgage journeys. If you enjoy managing your own caseload, take pride in delivering excellent service, and thrive in a fast-paced, supportive environment, we'd love to hear from you. Why join us?
- Be part of a supportive, collaborative team that shares knowledge and celebrates success
- Receive hands-on guidance and mentorship from experienced colleagues
- Enjoy clear career progression where your contributions are recognised and rewarded
- Work in an environment where you can truly own your cases and make an impact What you'll be doing
- Manage day-to-day legal administration on behalf of lenders while progressing cases efficiently using the case management system
- Handle incoming correspondence and client calls, delivering a professional, customer-focused service
- Proactively drive cases forward to meet deadlines, ensuring all service standards and lender SLAs are achieved
- Ensure all property charges are cleared and cases are completed accurately and smoothly
- Arrange title insurance where required and complete monthly remortgage transactions
- Contribute to team success by attending meetings, supporting colleagues, and participating in ongoing development
Organised, proactive, and detail-focused - Comfortable managing workloads in a fast-paced environment
- A confident communicator with strong customer service skills
- Eager to learn, grow, and contribute to a high-performing team
Competitive salary + bonus scheme - 31 days holiday including Bank Holidays
- Access to Perks at Work (discounts on travel, tech, retail and more)
- Reduced rates on estate agency, mortgage, conveyancing and surveying services
- 24/7 Employee Assistance Programme for you and your family
- Group Life Assurance
- Ongoing training, development, and career progression opportunities #connellsgroup