Remediation POD - Technical Architect

Delivery Assessment & Diagnostics

• Assess the current state of delivery execution across all technical workstreams - integration, data migration, configuration, and testing
• Identify delivery process failures (e.g., scope creep, insufficient testing, poor sprint execution) contributing to the account's risk score
• Evaluate partner and SI delivery capability gaps; provide targeted recommendations for delivery process improvement
• Surface delivery execution blockers and provide technical status updates during daily Triage Standup meetings
Hands-On Technical Remediation
• Conduct root cause analysis on delivery execution failures; distinguish between product issues (escalate to Product SME) and delivery process issues
• Execute data migration activities using the AFLS Transformation Framework; validate data migration quality and completeness
• Perform hands-on technical stabilization of integration and data workstreams
• Conduct code reviews with a focus on implementation quality, security, and platform best practices
• Coordinate with the SI partner on delivery process improvements; provide hands-on coaching on sprint execution, release management, and quality gates
Go-Live Validation & Handoff
• Validate go-live readiness across all technical workstreams (integration, data migration, configuration, UAT)
• Resolve critical technical defects blocking go-live; triage and prioritize issue resolution in partnership with the Product SME
• Ensure the delivery team and BAU team are fully briefed and capable of ongoing ownership before POD exit
• Document delivery resolutions, lessons learned, and process recommendations for future engagements
Bench Activities
• Support triage and scoping for incoming high-risk accounts, providing delivery complexity assessments to inform POD sizing
• Contribute to AI-based delivery accelerators, delivery playbooks, integration architecture blueprints, and data migration guidance for the AFLS accelerator library
• Document lessons learned from prior engagements for the AFLS product feedback register (integration patterns, migration issues)
• Assist the Ecosystem Lead in tracking partner-attributed delivery failures - SI execution gaps, compliance violations, and delivery standard deviations
• Participate in quarterly health assessment interviews to diagnose technical execution challenges
  
  10+ years in enterprise delivery execution, integration architecture, or data migration on large-scale Salesforce implementations
• Hands-on experience with integration design (REST/SOAP, middleware) and data migration frameworks
• Strong root-cause analysis skills distinguishing delivery-process failures from product issues
• Salesforce Certified Administrator required
Preferred
• Salesforce Certified Technical Architect (CTA) or Application Architect credential
• Experience coaching SI partners on sprint execution, release management, and quality gates
• Familiarity with AFLS Transformation Framework or equivalent data migration tooling
  
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