Relief Security Officers

Mitie is recruiting Relief Security Officers to support the Department for Work and Pensions (DWP) contract across Greater Manchester & Cheshire. This is a great opportunity to join a large, established organisation.

As a Relief Officer, you will cover for full time colleagues during holidays, sickness, and last-minute absences, so weekly hours will vary depending on business needs.

Key Responsibilities

-Patrol sites and control access

-Respond to incidents and emergencies

-Liaise with emergency services when required

-Provide excellent customer service

-Complete incident reports and follow security procedures

Training

-Fully and satisfactorily complete all required competency training.

-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation appears to become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

-To call emergency services and Communication Centre to report all incidents.

Valid SIA Door Supervisor licence

-Previous security experience

-Full UK driving licence and access to your own vehicle