Relief & Event Team Manager

???? Relief & Events Manager - Where Every Day Looks Different ???? Got a knack for keeping plates spinning (sometimes literally)? We're after an experienced, energetic Relief & Events Manager to support our workplace catering operations and deliver standout events across multiple sites. This one's for the natural problem-solvers - people who thrive on variety, love leading teams, and aren't precious about rolling up their sleeves when the day calls for it. ????️ Catering Command Center

• Step in across multiple sites to cover planned and unplanned absences
• Lead daily catering operations - food quality, presentation, service, all of it
• Supervise and motivate teams, sort rotas and staffing
• Keep stock levels and ordering under control, cut down on waste
• Stay on top of food safety, H&S, and company standards
???? Event Wizardry
• Help plan, coordinate, and deliver corporate and private events
• Partner with the Operations Manager from planning to execution
• Liaise with clients to nail down (and exceed) expectations
• Run set-up, service, and breakdown to a high standard
• Handle staffing, logistics, and the inevitable on-the-day curveballs
???? Leadership & Team Support
• Lead confidently across a mix of teams and locations
• Support recruitment, onboarding, and training
• Build a positive, high-performing environment
• Lead by example - hands-on, always
???? Client Experience
• Build strong relationships with clients and stakeholders
• Deliver top-tier customer service, every time
• Handle feedback and issues quickly and professionally
???? Operations, Compliance & Financial Performance
• Keep operational, financial, and event reporting accurate
• Support budgets, cost control, and profitability across revenue streams
• Track KPIs - client satisfaction, efficiency, financial performance
• Maintain solid records and compliance documentation
  
  Proven catering and event management experience
• Strong leadership and people skills
• Excellent organisation and time management
• Comfortable in fast-paced, high-volume hospitality or contract catering
• Great communicator with genuine customer service instincts
• Solid grasp of food hygiene and H&S legislation
• Flexible - happy to travel between sites and work varying shifts
• Food Safety/Hygiene qualification, Level 2+
• Hospitality or catering management qualification (a plus, not a must), Likes variety, leads from the front, keeps teams motivated without losing standards, stays organised under shifting priorities, and genuinely enjoys creating great customer experiences.
  
  As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
  
  Full-time, permanent
• Flexible hours - evenings, weekends, and bank holidays included
• Regular travel between sites
• Physically active role: lifting, carrying, event set-up, hands-on delivery
???? Why Join Us? We're a growing hospitality business built on great food, great service, and people who care. We invest in development and want everyone here to succeed. ???? The Goodies
• Contributory pension scheme
• Career Pathways & MyLearning development programmes
• Digital GP access for you and your immediate family
• Travel discounts (TUI, Expedia, Booking.com, and more)
• Supermarket discounts (Tesco, Sainsbury's, Morrisons, and more)
• Up to 44% off cinema tickets
• Cashback rewards on everyday spending
• Free wellness, mindfulness, and exercise classes
• Discounts shareable with friends and family