Relief Bank Support Coach

We're have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the day shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. You will support them in engaging with activities, the community, and provide useful tools and resources for better life skills management. The service holds a strong focus on public protection and effective risk management., Ensuring the safety and wellbeing of residents and participants at all times
Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
Focusing on empowering our residents to take control over their lives and meet their personal goals

We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:

Ability to manage own caseload and determine priorities with time management. Able to use own initiative
Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
IT Proficiency, ability to learn new software programs, basic Microsoft experience
Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Salary: £14.80 per hour plus 12.07% annual leave accrual

Shift Pattern: Monday to Sunday; 12.5 hour shifts either day or night flexible to service requirements.