Relief Assistant Shop Manager

We are looking for a dynamic Relief Assistant Shop Manager to join our friendly retail team. This role requires you to cover different Julia's House shops across Dorset during your working week, where you will deputise when the regular Shop Managers or Assistant Shop managers are off. This position will suit someone who is a retail expert, who has proven experience of creating a brilliant shopping environment and providing an excellent customer experience.

You will have experience of running a well-presented shop and with an eye for detail and, in collaboration with Shop Managers, will have the opportunity to showcase your creativity and flair whilst helping to maximise the sales and profits.

You will need to be able to work unsupervised in a methodical and organised manner and be flexible to the needs of the charity. This position is suitable for someone who thrives off variety, who is adaptable and enjoys meeting new people.

As well as processing donations, engaging with the community, and delivering the highest standard of customer service, you will be involved in the management of our superstar volunteers.

The ability to plan, organise and communicate effectively, apply sound judgement and be able to work under pressure are key skills requirements of the role. Excellent people management skills, awareness of Health & Safety compliance and a full driving licence are essential.

As a dedicated team player with a strong work ethic, working in a busy, active, and fulfilling environment, you'll be a part of a vibrant team of individuals dedicated to making a difference to the children and families we support.

A full driving licence and use of a car for business purposes are essential for this role.

Julia's House is an award-winning children's hospice charity dedicated to bringing comfort and care to families across the two counties.

Each family we support is unique and so is the care we provide. When a family finds out that their child has a very serious medical condition, which is life-limiting or life-threatening, their world falls apart. Julia's House exists to help these children and their families.

This vacancy is for 15 hours (2 days) per week. Hours will be based on a rota, covering shop opening hours (Monday - Sunday)., Benefit 4

Benefit 5

Benefit 6

Our mission

To reach more children with life-shortening and life-threatening conditions and to set the gold standard in flexible, bespoke care that supports the whole family.

Our vision

For local families of life-limited and life-threatened children to be able to access the help they need, when and where they need it and for every member of the family to feel supported, valued, cherished.

Our values

C - Compassionate and caring
We care, we go the extra mile and we treat people as individuals

H - Honesty and integrity
We believe in honesty and fairness. We make balanced, long-term decisions.

I - It's up to all of us
We work together as one team. Everyone is responsible for great teamwork and standards., 30 days annual leave plus Bank Holidays (pro-rated for part-time staff)

Employee Assistance Programme (EAP)

Cycle to Work Scheme

Generous pension scheme (existing members of the NHS Pension Scheme may retain membership on joining Julia's House)