Relationship Director

includes private healthcare for all UK-based employees, improved maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. The role of the Relationship Director is a full relationship management role to engage with our existing and prospective customers to help them realise their ambitions. Your key aim as a Relationship Director will be operate as a person of influence to our customers with a turnover of between £15M and £350M, where you will also be responsible for customer service excellence to our existing and prospective customers. Customer portfolios will consist of both domestic and international relationships and will involve managing all aspects of the relationship including operational and credit risk. To be successful in this role you will create and maintain strong and evolving partnerships internally and externally. In this role you'll: + Be an ambassador for HSBC and develop the bank's

profile in the local business and wider community + Supporting customers and placing their needs at the forefront of all that we do, setting world class standards + Seeking new opportunities and nurturing existing relationships to identify new business opportunities + Building a network of business introducers in the local professional and business community + Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk + Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions To be successful in this role you should meet the following requirements: + Experience working in a relevant role within Corporate Banking/Business Banking/Financial Services + Experience and knowledge of Commercial Banking products is essential + Credit and lending experience is essential + Proven ability in identifying and meeting customer's needs and managing complex lending requests is essential + Ability to build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same + A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes would be advantageous + Be self-driven, with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines is essential + Experience in developing opportunities for growth with existing and new to bank clients is essential This is a hybrid position with the base location being Queen Victoria Street, London. Clients are based predominantly within the M25 area, so it is important that you are based within an easy commutable distance of this region and can travel as required.

• Opening up a world of opportunity. Being open to different points of view is important for our business