Regulation Support Supervisor

Worker Type: Hybrid Worker a minimum of 1 office day per week (Subject to a successful probationary period), This role is part of the Regulation Hub which consists of teams across Housing Licensing, Environmental Health, Taxi and General Licensing and Safer Housing. For this role you will be required to support the administration function of the team as you will be the technical expert. You will be responsible for the supervision of the Regulation Support Officers with day to day work allocation, complex enquires and some HR related tasks. This role could be supporting any of the teams within the Regulation Hub.

• Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships
• Ability to support with the development of new ways of working, improving support systems and processes
• Ability to support with the day-to-day supervision of the Regulation Support Officers, which includes overseeing team performance and wellbeing. To take an active role in supporting the setting up of new process and procedures across the department to support financial monitoring, auditing, quality control and customer feedback.
• Able to communicate effectively in complex issues face to face, in writing and on the telephone. Assisting team members, managers and the Service Lead.
• Ability to be creative, to be able to identify problems and work to create solutions.
  
  Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
• You can read more about the different benefits offered to colleagues working for Nottingham City Council ., Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
• 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working - to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.