Registered Manager

We are looking to recruit a Registered Manager to join us at Catalyst Care Group family. We provide therapeutic residential homes for young people requiring high levels of support. Our approach is trauma-informed and human-first, grounded in consistency, compassion, and purpose-driven care.

About the Role

The CQC Registered Manager holds statutory responsibility for the leadership, management, quality, safety, and regulatory compliance of the Teen Trek Post-18 Transition Service.

Teen Trek is a specialist, trauma-informed supported living and outreach service for young adults aged 18-25 leaving residential care, many of whom present with complex trauma histories, emotional vulnerability, and increased risk of self-harm or mental health crisis.

The Registered Manager will ensure the service delivers safe, effective, compassionate, and well-led care in line with the CQC Fundamental Standards, enabling young people to transition into adulthood with stability, dignity, and sustained support., Provide strong, visible, values-led leadership, embedding a trauma-informed approach and the Teen Trek model to support young people transitioning to independent living.
Ensure staff practice prioritises emotional safety, co-regulation, and consistent, relationship-based care.
Lead service development and continuous improvement based on outcomes, emerging needs, and inspection feedback.
Oversee full regulatory compliance, including CQC registration, inspections, statutory reporting, and adherence to policies and procedures.
Manage operational delivery and budgets effectively, ensuring staffing levels and resources align with assessed needs and deliver value for money.
Recruit, develop, and retain a skilled workforce, providing supervision, training, and ongoing wellbeing support.
Maintain robust safeguarding and risk management systems, including dynamic risk assessments and effective crisis response planning.
Lead a comprehensive quality assurance framework, ensuring audits, incident reviews, and outcome monitoring drive service improvements.
Build and maintain strong partnerships with Local Authorities, mental health services, housing providers, and other stakeholders to support positive outcomes.
Participate in the on-call rota and take decisive leadership during incidents, emergencies, and safeguarding concerns.

Level 5 Diploma in Leadership & Management for Adult Care (or working towards) and/or a relevant degree (e.g. social work, nursing, autism or learning disabilities).
Strong knowledge of trauma-informed practice, CQC regulations, safeguarding, risk management, and key legislation (including the Children's Act and Leaving Care Act).
Eligibility and suitability to register with the CQC as a Registered Manager.
Significant management experience within supported living, complex needs, and mental health or trauma-informed services, including high-risk or enhanced support packages.
Proven ability to lead teams, supervise staff, manage performance, and translate policies into effective practice.
Experience supporting individuals with complex needs, challenging behaviours, and young people in crisis.
Strong understanding of multi-agency working, safeguarding procedures, and promoting equality, diversity, and inclusion.
Excellent organisational, IT, and report-writing skills, with the ability to manage time effectively and adapt to changing demands.
High emotional intelligence, resilience, and a proactive, solution-focused approach with the ability to work independently and take ownership.
Ability to work the hours required to fulfil the role effectively including some evenings, occasional weekends and on call duties, with a full UK driving licence and a strong passion for improving outcomes for young people.

Competitive salary with enhanced pay for on-call duties
Funded qualifications and clear career progression opportunities
Regular supervision, support, and wellbeing initiatives
Enhanced holiday allowance, including an extra day for your birthday and four additional wellness days per year
Employee Assistance Programme and Health Cash Plan
Retail discount scheme, gym discounts, and Cycle to Work scheme
Workplace pension scheme
Group Life Insurance, Critical Illness Cover, and Income Protection Cover