Registered CQC Manager - GP Surgery

Job summaryThe Elms Surgery are seeking an experienced, motivated, and
highly organised Registered CQC Manager to join our friendly and
forward-thinking GP surgery. This is an exciting opportunity to play a key
leadership role in ensuring our practice delivers safe, effective, caring,
responsive, and well-led services while maintaining full compliance with Care Quality
Commission (CQC) standards.Main duties of the jobAs our Registered CQC Manager, you will be the nominated Registered Manager with the CQC and will lead on quality assurance, governance, patient safety, regulatory compliance, and continuous improvement across the practice.You will work closely with the Partners, Admin Manager, Operations Lead, and clinical and administrative teams to ensure the practice consistently meets and exceeds regulatory standards.Your responsibilities will include:Acting as the Registered Manager with the Care Quality Commission (CQC).Leading the practice's CQC compliance programme and maintaining inspection readiness.Developing and embedding robust governance and quality assurance systems.Managing risk management, and quality improvement initiatives.Leading investigations into incidents, significant events, and safeguarding concerns.Maintaining the practice risk register and ensuring compliance with health and safety legislation.Coordinating audits and ensuring
improvements are implemented.Reviewing and updating practice policies and procedures.Monitoring mandatory regulatory compliance.Promoting a culture of continuous improvement, patient safety, and learning throughout the practice.About usWe are an EMIS-based practice serving approximately 9,000 registered patients in Central Watford, with excellent transport links via the Underground, rail, and major motorways.Our practice is supported by an experienced and dedicated management team, alongside a skilled administrative and reception team committed to delivering high-quality patient care.The multidisciplinary clinical team includes 3 GPs, 4 Physician Associates, a Clinical Pharmacist, a Nursing Team, a Care Coordinator, and a Social Prescriber. Regular clinical and administrative meetings foster effective communication, collaboration, and continuous service improvement across all staff groups.DetailsDate posted29 June 2026Pay schemeOtherSalary
Depending on experience
ContractPermanentWorking pattern
Full-time,
Part-time,
Flexible working
Reference numberA3042-Jun26-RegCQCManJob locations38 The AvenueWatfordHertfordshireWD17 4NTUnited KingdomJob descriptionJob responsibilitiesYour responsibilities will include:Acting as the Registered Manager with the Care Quality Commission (CQC).Leading the practice's CQC compliance programme and maintaining inspection readiness.Developing and embedding robust governance and quality assurance systems.Managing risk management, and quality improvement initiatives.Leading investigations into incidents, significant events, and safeguarding concerns.Maintaining the practice risk register and ensuring compliance with health and safety legislation.Coordinating audits and ensuring improvements are implemented.Reviewing and updating practice policies and procedures.Monitoring mandatory staff training regulatory compliance.Promoting a culture of continuous improvement, patient safety, and learning throughout the practice., Job responsibilitiesYour responsibilities will include:Acting as the Registered Manager with the Care Quality Commission (CQC).Leading the practice's CQC compliance programme and maintaining inspection readiness.Developing and embedding robust governance and quality assurance systems.Managing risk management, and quality improvement initiatives.Leading investigations into incidents, significant events, and safeguarding concerns.Maintaining the practice risk register and ensuring compliance with health and safety legislation.Coordinating audits and ensuring improvements are implemented.Reviewing and updating practice policies and procedures.Monitoring mandatory staff training regulatory compliance.Promoting a culture of continuous improvement, patient safety, and learning throughout the practice.Person Specification

EssentialQualified to NVQ level 2 in Health and Social CareDesirableMasters degree holder in Business Administration (MBA) or Public Health (MPH) or related field
Experience
Essential- Previous experience managing CQC compliance and inspections- Excellent knowledge of the CQC Fundamental Standards and NHSPrimary Care regulations.- Excellent IT skills and experience using Microsoft Office and GP clinical systems.DesirableExperience working within a GP practice or Primary Care setting
Person Specification
Qualifications
EssentialQualified to NVQ level 2 in Health and Social CareDesirableMasters degree holder in Business Administration (MBA) or Public Health (MPH) or related field
Experience
Essential- Previous experience managing CQC compliance and inspections- Excellent knowledge of the CQC Fundamental Standards and NHSPrimary Care regulations.- Excellent IT skills and experience using Microsoft Office and GP clinical systems.DesirableExperience working within a GP practice or Primary Care settingDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameThe Elms SurgeryAddress38 The AvenueWatfordHertfordshireWD17 4NTUnited KingdomEmployer's websiteEmployer detailsEmployer nameThe Elms SurgeryAddress38 The AvenueWatfordHertfordshireWD17 4NTUnited KingdomEmployer's website