Regional Security & Front of House Officer

Samsic UK Security is looking for a professional, reliable and customer-focused Regional Security & Front of House Officer to support our client sites across Titchfield, Christchurch and Bournemouth. This is a great opportunity for someone who enjoys working in a professional front-of-house environment, takes pride in delivering excellent customer service, and can maintain a calm, visible and reassuring security presence. The successful candidate will support multiple sites, so flexibility and a positive attitude are essential. Full site training will be provided. Due to the nature of the site, the successful candidate must be eligible to obtain SC Clearance. This will require a full checkable history and may include residency and nationality requirements in line with client vetting standards. Working Pattern You will be contracted to work 36 hours per week on a rota basis. Flexibility is required as shifts may include:

• Days
• Nights
• Weekends
• Bank Holidays
• Cover across Titchfield, Christchurch and Bournemouth
Rota details and site coverage requirements will be discussed during the interview process., As a Regional Security & Front of House Officer, your duties will include:
• Providing a professional meet-and-greet service to visitors, staff and contractors
• Delivering excellent customer service at all times
• Managing enquiries in a polite, calm and professional manner
• Maintaining a smart, alert and visible security presence
• Monitoring and managing site systems within the security control base
• Completing accurate reports and incident logs when required
• Supporting access control and visitor management procedures
• Acting as a professional ambassador for Samsic UK Security and the client
• Liaising effectively with the client, site teams and Contract Manager
• Following site procedures, assignment instructions and health and safety requirements
  
  We are looking for someone who is professional, dependable and confident working in a customer-facing security role.
You should have:
• A valid SIA Door Supervisor or Security Guarding Licence
• Excellent verbal communication skills
• A polite, approachable and professional manner
• Strong customer service skills
• Good attention to detail
• Basic computer literacy
• Good written English for reports and daily logs
• A flexible approach to working hours and site coverage
• A smart and professional appearance
• The ability to remain calm and professional under pressure
• A full 5-year checkable work history
Essential Requirements To be considered for this role, you must:
• Hold a current SIA Licence
• Have the right to work full time in the UK
• Be fluent in spoken and written English
• Be able to provide a full 5-year checkable history
• Be willing to complete SC Clearance vetting
• Be flexible to support multiple sites across the South Coast
  
  Permanent full-time employment
• Full site training
• Uniform provided
• SIA licence support
• Pension scheme
• Reward and recognition scheme
• Career development opportunities
• Apprenticeship scheme available
• Strong management support
• Opportunity to gain experience within a professional, secure client environment