Regional Facilities Services Manager

Leeds, you'll be responsible for driving operational excellence, leading a geographically dispersed management team and ensuring an outstanding workplace experience across the regional portfolio. Reporting directly to the Account Director, you'll play a pivotal role in shaping service delivery, strengthening client relationships and delivering commercial success.,

• Leading the operational delivery of integrated Facilities Management services across Leeds, Sheffield, Manchester, Liverpool, Birmingham and Edinburgh.
• Managing and developing a regional leadership team, creating a culture of accountability, collaboration and continuous improvement.
• Taking full ownership of operational performance, ensuring contractual KPIs, SLAs and service standards are consistently achieved.
• Building strong relationships with senior client stakeholders, acting as the principal operational lead across the regional portfolio.
• Managing regional budgets and P&L performance, driving efficiencies while maintaining exceptional service quality.
• Monitoring operational performance through audits, inspections, reporting and customer feedback, implementing improvement plans where required.
• Leading Health & Safety, compliance and risk management across all sites, ensuring full adherence to legislation and company policies.
• Managing suppliers, subcontractors and specialist service providers to ensure safe, compliant and high-quality service delivery.
• Supporting service mobilisation, innovation and sustainability initiatives to enhance operational performance and workplace experience.
• Providing leadership during significant operational incidents, business continuity events and service recovery situations.
• Working closely with the Account Director and wider leadership team to deliver strategic objectives and identify opportunities for growth and continuous improvement.
  
  If you thrive in a fast-paced environment, enjoy leading people and are passionate about delivering first-class FM services, we'd love to hear from you., We're looking for a confident operational leader who can demonstrate:
• Significant experience managing integrated Facilities Management services across multiple sites or regional portfolios.
• Proven leadership experience managing managers, supervisors and operational teams across geographically dispersed locations.
• Strong commercial awareness, including budget management, forecasting, cost control and P&L responsibility.
• Experience delivering services against KPIs, SLAs and contractual performance measures.
• Excellent stakeholder management skills, with the ability to build trusted relationships at both local and senior client level.
• Strong knowledge of Health & Safety legislation, compliance, audit processes and operational risk management.
• Experience managing contractors, suppliers and subcontracted service partners.
• Outstanding leadership, communication and influencing skills, with the ability to motivate teams and drive high performance.
• A proactive approach to problem-solving, service improvement and operational excellence.
• Flexibility to travel regularly across the regional portfolio., IOSH Managing Safely (or equivalent) as a minimum; NEBOSH National General Certificate or a higher-level Health & Safety qualification would be advantageous.
• Membership of IWFM, RICS or another relevant professional body.
• Experience managing corporate or national Facilities Management portfolios.
• Exposure to multiple FM service lines, including cleaning, catering, hospitality, technical services and workplace experience.
• Experience leading service mobilisation, transformation or continuous improvement programmes.
• Knowledge of emergency response, crisis management and business continuity planning.
  
  At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.
  
  Full time
• Monday to Friday - 8:30 - 17:00
• £60000 per annum plus our Sodexo employee benefits package
• Opportunities for professional development, Working with Sodexo is more than a job; it's a chance to be part of something greater.
Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families:
• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies
A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.