Refuse & Recycling Team Leader (HGV Refuse Driver

We are seeking experienced team leaders to supervise a collection team and be responsible for allocated vehicles and other resources to ensure safe, efficient and customer focused delivery of recycling and refuse collection services in accordance with the Council's operational and service delivery standards, About the role The roles includes the requirement to lead and supervise staff to achieve high levels of performance and productivity. This requires the candidates to possess good oral and written skills and the ability to make reliable, sound, balanced and consistent judgements. You will be making day to day operational decisions to ensure that the Council's operational and service delivery requirements are achieved. The candidates will effectively liaise with team members and members of the general public. You will be responsible for ensuring team members carry out their duties in accordance with the Council's policies and procedures and operate to agreed methods of working, including safe systems of work set out in the Council's health and safety policies and procedures., The two councils have a shared Chief Executive and a joint senior management team. Whilst they retain their own political structures and distinct identities, the joint management structure allows us to maximise the opportunity to deliver a wide range of good value services to our customers and communities, and operate and develop shared services, collaborative working and partnership arrangements with each other, with other councils and with key stakeholders.

The successful candidate will have:

• Understanding of Health and Safety legislation and best practice
• Full, valid EU driving licence (category C)
• Educated in manual handling
• Flexibility to work additional hours, as required, to ensure effective and efficient service delivery
• Understanding of refuse/recycling methods of collection and practice
• Relevant experience of driving class C vehicles
• Good oral and written communication skills including the ability to produce clear and precise records
• Ability to maintain high standards of service delivery and compliance with operational requirements, in particular health and safety requirements
Skills and Experience Skills and Experience we are looking for are:
• Relevant experience of working with the public and delivering high levels of customer satisfaction in a face to face role
• Experience of supervising or managing staff and dealing effectively with situations involving conflict with others
• Experience of making routine service decisions in accordance with established procedures
• Recording of information for processing including using ICT solutions.
• Experience of collecting, collating and processing information
• Good oral and written communication skills including the ability to produce clear and precise records
• The ability to lead and supervise a team to achieve high levels of performance and productivity
• The ability to plan work and manage delivery to meet deadlines and quality criteria
• Ability to make reliable, sound, balanced and consistent judgements
• Ability to maintain high standards of service delivery and compliance with operational requirements, in particular health and safety requirements
• ICT user skills including mobile ICT solutions
  
  Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan (attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:
• Excellent pension scheme with employer contributions
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme., Malvern Hills and Wychavon District Councils are rewarding places to work, with high levels of resident satisfaction and motivated staff who enjoy working for us. Located in south Worcestershire, both districts boast beautiful natural environments, a rich heritage and plenty to do and see. The districts are ranked the top two best rural places to live in the West Midlands and are amongst the top 30 in the country.
We pride ourselves on being progressive organisations spending time, energy and investment on what we know matters to our residents and communities - things like supporting our town centres and rural communities, creating jobs, keeping the streets clean, reducing our carbon footprint, helping people feel safe and preventing homelessness. We are an employer that values face to face Communication, Collaboration and Connection, therefore all our roles have an office based requirement with some agile working as part of the role. So, as well as a rewarding career, we offer a range of attractive benefits, such as:
• Excellent pension scheme
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Onsite nursery with 20% staff discount (Based at Pershore office)
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme.
Working with you Our staff are at the heart of what we do, and as a result we are always looking to recruit and develop the very best talent we can find. That's why, as well as providing a satisfying job, we offer a range of attractive benefits, generous holiday entitlements, a pension scheme, plenty of opportunities for personal development, and discounted gym membership.