The post holder will be at the forefront of the departments adaptation and on-going management of the Somerset data base system and subsequent reporting including COSD, GMOSS, PMBT and CWT, ensuring the national requirements are adhered to along with accuracy and validity of the data submission at all times.
The post holder will require a proactive, dynamic and problem-solving approach to data analysis and reporting, ensuring referrals coming into the unit are tracked from the current system onto the Somerset Software, that the information transferred is accurate and meets requirements for subsequent reporting and therefore ensuring the trust is fulfilling the NHS E requirement.
As Referral Coordinator the post holder will be expected to manage patient referrals according to their urgency and priority, booking clinics and organising appointments again according to specific needs of the patient., 1. Timely and accurate submission of data from relevant systems for reporting of COSD, GMOSS, PMBT and CWT.
2. To manage patient pathways, tracking the pathway to ensure deadlines are met and booking appointments where appropriate.
3. Ensuring knowledge and expertise is used to interpret data and ensure its accuracy before submission
4. Develop and Provide accurate reports and analysis to support the Tumour Team in MDTs and Pathway Co Ordination and wider Trust requests.
5. Support the Team including Tumour Consultants, providing cover for colleagues during leave periods.
6. Responsible for ensuring all communication is accurately and appropriately undertaken using methods and terminology appropriate to the needs of the department and team.
7. To be highly skilled and experienced in the full range of organisational and administrative work practices, software programmes, and specialised functional terms
8. To be highly proficient and expert in Trust ICT systems, advising and guiding others in team, supporting new users and instructing them as necessary. Providing expertise and training in relation to Somerset and Tumour databases.
9. To use modern technology and Trust ICT systems to support the administrative tasks as necessary in daily work
10. To develop administrative systems consistent with the service improvement programme to streamline the patient journey and to ensure they meet the needs of the patient tracking process.
11. To use knowledge, and experience to meet the needs of the team by completing non-routine tasks on a daily basis.
12. To update skills as necessary and attend product training cascade updates to relevant departments and colleagues.
13. To work unsupervised, on a daily basis, prioritising own workload, using initiative as to what is routine and what is urgent.
14. To use agreed guidelines/procedures and developed knowledge/skills/qualifications when working autonomously and managing own work.
15. To ensure all mandatory training is completed and participate in yearly appraisals with line manager
16. Audits/deep dives to be undertaken when required on administrative tasks.
17. To maintain a safe office environment by reporting any hazard or repairs promptly to your manager
18. Where there is unexpected absence, escalate and maintain adequate stock levels for the department, using Trust systems to procure required items with support from the Assistant Service Manager.
19. To undertake any other such duties as may be required from time to time, that are consistent with the responsibilities of the grade.
20. To comply with the trust and departmental policies, guidelines and procedures in line with the trust vision.
Important
Your application form must include a complete record of your employment history. Please explain any gaps in your employment/education history and reasons for these gaps. The Trust maintains the right to withdraw an employment offer or terminate employment if it is later found that an application for employment contained false, mis-leading or inaccurate information. For the avoidance of doubt this would include omissions of previous periods of employment or reasons given for gaps in employment.
Please be aware that we reserve the right to close this job advert early where sufficient applications have been received.
For Information
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT embraces diversity, equality and inclusion and our aim is to be diverse in age, gender identity, race, sexual orientation, physical or mental ability and ethnicity.
We are committed to ensuring disabled workers aren't disadvantaged when applying for and doing their jobs and offer an interview to all applicants with a disability who meet the minimum criteria for the advertised post. Reasonable adjustments under the Equality Act 2010 will be considered upon request.
Midlands and Lancashire Commissioning Support Unit (MLCSU) process recruitment on behalf of Robert Jones Agnes Hunt. Further information on how your personal data is managed can be found on the supporting Privacy Notice.
Your application will be made in Trac, the MLCSU's preferred third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs and also available in your candidate account.
If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
In submitting an application form to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. You also authorise the RJAH Hospital NHS Foundation Trust to confirm any previous NHS service details via the Electronic Staff Record IAT process should you be appointed to the post.

The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.
We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.
The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.
We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.

Here at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust, we are very proud of our reputation for providing outstanding care to our patients.
In the National Staff Survey, 74% of our staff would recommend the Trust as a place to work and 92% would recommend the hospital to a friend or relative for treatment.
Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect.