Recruitment Training Officer

Working closely with colleagues, managers and stakeholders across the business, you will help ensure our people have the knowledge, skills and confidence to succeed. From onboarding new starters and delivering systems training to developing operational expertise and supporting professional growth, you will create engaging learning experiences that drive performance and development.
This is a hybrid role that requires travel to various CSG locations and partner sites to deliver training, support learning initiatives and build effective working relationships.
Who we are
Commercial Services Group (CSG) is one of the UK's largest local authority-owned trading organisations, operating 35+ businesses across education, energy, IT, procurement, HR and more.
A significant proportion of our profits is reinvested into frontline public services, enabling us to combine commercial performance with meaningful social value.
Why this role matters
The Recruitment Training Officer plays a vital role in delivering a consistent, engaging and effective learning experience across our Recruitment Partnerships Division.
From onboarding new starters and developing recruitment knowledge to delivering training on systems, operational processes, compliance, best practice and professional skills, you will help build capability across every stage of the recruitment lifecycle.
Through training, coaching and ongoing development initiatives, you will support both individual and organisational growth, helping create a culture of continuous learning and ensuring our people are equipped to deliver exceptional results.
What you'll be doing
Delivering engaging training programmes across all areas of recruitment
Supporting the onboarding, training and development of new starters
Providing training on recruitment systems, processes and operating procedures
Delivering internal and external training sessions to a variety of audiences
Creating and maintaining training materials, guides, e-learning content and learning resources
Identifying learning and development needs and recommending suitable training solutions
Providing coaching and ongoing support to colleagues following training
Monitoring training effectiveness and supporting business change and continuous improvement initiatives

Previous experience supporting and delivering training, coaching or broader learning and development programmes is desirable
Excellent communication and presentation skills
Strong organisational skills with excellent attention to detail
The ability to engage and influence people at all levels
A positive, proactive and adaptable approach
Experience creating learning materials and training resources
Strong IT skills, including Microsoft Office applications
A genuine passion for helping others learn, develop and succeed

CSG is the UK's largest local authority-owned trading company (LATCO), generating over £700 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.
We are growing through a combination of organic development, acquisitions and strategic partnerships. Our businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.
As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.
Inclusion & Accessibility
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.
As a member of Inclusive Employers with Silver Accreditation, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.
We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.
Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.

Salary of £27,500 - £30,000 per annum
25 days annual leave, rising in line with policy for the role
Birthday Day Off
One concessionary day during the Christmas period
Pension scheme with 4% employer contribution
Life assurance cover
Access to Learning & Development opportunities via our CSG Academy
Hybrid working, with travel to CSG locations and partner sites as required