Recruitment & Retention Officer

We're looking for a passionate, proactive, and people-focused Recruitment & Retention Officer to join our growing team. This is an exciting opportunity to play a vital role in attracting, engaging, and retaining the talented individuals who deliver exceptional care within our communities.

If you're an experienced recruiter who thrives on building relationships, finding innovative solutions, and making a real difference, we'd love to hear from you.

Our ICARE Values

Everything we do is guided by our ICARE values:

I - Inclusion

Everyone deserves to feel valued, heard and supported.

C - Compassion

We treat people with kindness, understanding and dignity.

A - Aspire

We help people achieve their personal goals and ambitions.

R - Respect

We value individuality and promote choice and independence.

E - Empowerment

We support people to live their lives to the fullest.

What You'll Be Doing

As our Recruitment & Retention Officer, you'll take a leading role in ensuring ICare attracts and retains exceptional talent across our services.

Key Responsibilities

Create engaging, high-impact job adverts that attract quality candidates.

Source candidates through job boards, social media, recruitment fairs, networking opportunities, and innovative recruitment campaigns.

Build strong partnerships with Hiring Managers and support recruitment planning across multiple locations.

Deliver an outstanding candidate experience from application through to onboarding.

Arrange interviews and provide recruitment guidance to operational managers.

Conduct pre-employment checks, references, right-to-work checks, and compliance processes.

Ensure candidates complete onboarding requirements and mandatory training.

Produce recruitment reports and analyse recruitment trends.

Develop relationships with Job Centres, colleges, community organisations, and local employment providers.

Attend and organise recruitment events and job fairs.

Conduct exit interviews and support retention initiatives aimed at improving employee engagement and reducing turnover.

We are seeking someone who is:

Motivated, organised, and highly detail-oriented.

Passionate about recruitment and candidate engagement.

An excellent communicator with strong written and verbal skills.

Creative when it comes to attracting talent.

Confident building relationships with people at all levels.

Able to manage multiple priorities in a fast-paced environment.

Professional, trustworthy, and discreet when handling confidential information.

Positive, resilient, and solution-focused.

A team player who embraces our ICARE values.

A driver with access to their own vehicle and a full UK driving licence.

Experience & Skills

Essential

Previous recruitment experience

Strong administrative and organisational skills

Experience sourcing candidates through multiple channels

Excellent Microsoft Office skills, including Word, Excel, Outlook and PowerPoint

Ability to work independently and manage competing priorities

Experience building effective stakeholder relationships

Full UK Driving Licence and access to a vehicle

Desirable

Recruitment experience within the Health and Social Care sector

Experience recruiting across multiple locations

Knowledge of recruitment fairs and community engagement initiatives

Understanding of employee retention and engagement strategies

At ICare, you're more than just an employee. You're part of a supportive and ambitious team dedicated to making a difference every day.

£13.25 per hour

Friendly and supportive working environment

Weekly pay

Stakeholder Pension Scheme

Blue Light Card reimbursement

Career development opportunities

Equal Opportunities Employer

Opportunity to play a key role within a growing and successful organisation

Why You'll Love Working Here

Joining ICare means joining a company where your ideas matter, your achievements are recognised, and your contribution genuinely makes a difference.

You'll help shape the future workforce of an organisation that changes lives every day while developing your own career within a supportive, forward-thinking team.

Ready to Help Build the Future of Care?

If you're driven, enthusiastic, and ready to make an impact, we'd love to hear from you.