Recruitment Operations Advisor

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

• For existing Civil Servants - This role is offered as a detached duty/loan subject to approval from your home department. Successful applicants who do not have agreement from their home department to return at the conclusion of this role may be subject to MoJ's redeployment and redundancy procedures., We're recruiting for a Recruitment Operations Advisor here at Justice Digital, Data and Science to be part of our warm and collaborative Recruitment Operations team.
This role is responsible for delivering a high-quality onboarding and induction experience for new starters, ensuring they feel welcomed, informed, and supported throughout their induction journey. Working within a collaborative squad model, the postholder supports recruiters and other stakeholders by managing onboarding and induction processes, maintaining accurate records and providing responsive communication. The role contributes to a seamless candidate experience and supports continuous improvement across recruitment operations. This position is ideal for individuals looking to build a career in recruitment or employee experience, with opportunities to contribute to change projects and work closely with cross-functional teams.,
• Manage a complex onboarding caseload of up to 40 candidates at any one time, coordinating activity across candidates, hiring managers and third-party suppliers to ensure a smooth, timely and positive journey from offer to start date.
• Juggling multiple priorities in a fast-paced setting without compromising on service excellence.
• Communicate with candidates via phone and email, responding to queries in a friendly and timely manner.
• Maintain accurate onboarding and induction records and activity logs to support recruiters and hiring managers.
• Coordinate complex onboarding processes involving multiple stakeholders and external providers, rather than solely undertaking transactional recruitment administration.
• Collaborate with candidates, hiring managers, interview panels and central functions to coordinate onboarding and induction activities.
• Monitor team mailbox and communication channels (e.g. Slack, Teams), responding to or escalating queries as appropriate.
• Handle sensitive information and personal data with discretion and confidentiality.
• Support the organisation of team retrospectives, meetings, and events.
• Contribute to change and improvement initiatives within the recruitment operations team.
• Work flexibly across squads and with other Advisors to ensure consistent service delivery.
  
  You'll receive a range of excellent benefits when you join our department, including:
• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King's birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work-life balance.
• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.