Recreational Assistant

Do you thrive in a busy, customer-focused environment? Ready to get involved in a role that's always on the move? Join East Kent Colleges Group as a Recreational Assistant and become part of a friendly team delivering exceptional experiences across our sports and leisure facilities! We are looking for an enthusiastic and customer-focused Recreational Assistant to join our friendly team. This is a varied and rewarding role where no two days are the same. You'll play a key part in ensuring visitors, members, hirers and event guests enjoy a welcoming, safe and enjoyable experience at our sports centre. As part of a close-knit team, you will support a range of activities, from sporting events and children's parties to long-term facility bookings. You'll help ensure our facilities are presented to the highest standards and are ready for use by a diverse range of customers.,

• Delivering exceptional customer service and creating a positive experience for all visitors and members.
• Preparing sports centre facilities for hirers, ensuring spaces are set up safely and efficiently for activities and events.
• Supporting the smooth running of events, parties and regular bookings across the centre.
• Carrying out routine checks, cleaning and basic maintenance of gym and sports equipment to maintain high standards of safety and presentation.
• Opening and closing the facility in line with operational procedures and security requirements.
• Managing bookings and reservations, ensuring accurate records and effective scheduling of facilities.
• Processing payments and handling customer enquiries professionally and efficiently.
• Promoting a safe, clean and welcoming environment for all users of the sports centre.
This is a 20 hour per week position, offering great flexibility. The role includes two evening shifts between Monday and Thursday (4:30pm-10:30pm) and a regular Sunday shift (8:00am-4:30pm). This role would suit someone who enjoys working with people, thrives in a busy environment and takes pride in delivering excellent customer service while contributing to the success of a vibrant community sports facility.

We are seeking an enthusiastic, proactive and customer-focused individual to join our team. The successful candidate will have excellent communication and interpersonal skills, a friendly and approachable manner, and a genuine passion for delivering exceptional customer service. They will thrive in a people-focused environment and be committed to ensuring every visitor enjoys a positive experience. We are looking for someone who can demonstrate:
• Confidence in handling customer enquiries, bookings and payments.
• Excellent customer service and communication skills
• A positive, friendly and approachable attitude.
• The ability to work effectively both independently and as part of a team.
• Strong organisational skills and attention to detail.
• The ability to remain calm and professional in a busy environment.
• Flexibility and adaptability to meet changing operational needs.
The ideal candidate will be a qualified first aider, have an understanding of a college environment and be able to work under pressure and cope with changing demands. No need to spend time updating your CV, just click apply and complete our short application form. You can save your progress as you go, and we'll review all applications and get back to all candidates after the closing date.

Outstanding Ofsted Provider East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our 'Strong' skills grading by Ofsted. Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles. As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self-declaration, Enhanced DBS check and obtaining sufficient referencing.

Here are just some of the benefits when working for East Kent Colleges Group:
• Generous Annual Leave entitlement
• Learning and Development Opportunities
• Exclusive Discounts & Perks
• Flexible Personal Leave
• Competitive Pension Scheme