Records Services Team Manager

We currently have an exciting opportunity for a Records Services Team Manager at York Hospital., The post holder will be responsible for the day to day management of the teams, including dealing with human resource issues, recruitment, sickness management, service redesign, training and to ensure all processes are implemented to the best practice. They will be responsible for motivating the teams and ensuring that they have a comprehensive training and maintenance package to enable staff to deliver a high quality service.
The post holder will support the Records Services Operations Manager and will play a vital role in monitoring team performance against targets and agreed service level agreements. They will be responsible for implementing and maintaining administration systems and procedures that will fully support trust policies, and ensure that we have an efficient administration function and support the administration improvement work streams across the enlarged organisation.
The Records Services Team Manager role will be pivotal in improving the synergy and efficiency across all Trust sites and the post holder will therefore have a sound knowledge and understanding of administration processes, the ability to liaise across sites to identify and assist with service improvement and the implementation of new processes and training., As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.
DBS Checks
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment. By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £27.38 for a standard check and £55.38 for an enhanced check. The level of check will be determined by the post you are applying for.
Please note that Volunteers and Bank only staff will not be charged.
The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check - basic, standard and enhanced.
The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone or email [email protected].
Use of Artificial Intelligence (AI)
Please note, the selection processes at York & Scarborough Teaching Hospitals are in place to ensure we recruit candidates with the right skills and values. We remain vigilant against candidates who misuse these tools to generate an application that doesn't accurately reflect their skills. You will be required to acknowledge that you are aware of this before submitting your application.
Agile and Flexible Working
We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one - for all posts. We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

We are looking for a highly motivated, capable and proactive individual to develop and motivate the Team Leaders and the service delivery team within the Health Records Department.
This is a very busy and challenging role and the post holder will have excellent interpersonal skills, the ability to analyse and prioritise workflow patterns and manage staff, whilst working flexibly in an environment where demands and priorities change quickly.

+ A supportive & friendly working environment
+ Active encouragement to learn and develop within your role
+ Dedicated career pathways and great opportunities for continuing professional development
+ Commitment to, and support for, your wellbeing
+ NHS Pension Scheme
+ NHS discount and salary sacrifice schemes
Please refer to the Job Description and Person Specification attached to this vacancy when applying, to demonstrate how you will meet the essential criteria outlined.
We look forward to receiving your application!
Interviews for this position will be held in person ONLY at the hospital site. Remote interviews will not be available., We offer a range of benefits to support our staff including:
+ Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
+ 27 days holiday rising to 33 days (depending on NHS Trust service)
+ A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.
+ A variety of different types of paid and unpaid leave covering emergency and planned leave
+ A variety of different types of paid and unpaid leave covering emergency and planned leave
+ Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
+ NHS Car Lease scheme and Cycle to Work scheme
+ An extensive range of learning and development opportunities
+ Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages., All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.
Relocation Package
The Trust offers a generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss relocation further, please speak to the recruiting manager at interview.
A bit more about us and the surrounding area
York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York - consistently voted one of the best places to live in the UK. We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale - an area covering 3,400 square miles.
Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.
Sponsorship
Please note: Under current Home Office Immigration Rules we are unable to offer sponsorship for roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria. Currently, this rules out sponsorship for Band 2, and some Band 3 roles. In addition to this, there are a number of other roles not eligible for sponsorship, therefore applicants requiring it may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.