Receptionists
Vets Now, North End, King's Lynn and West Norfolk
Receptionists
Salary not available. View on company website.
Vets Now, North End, King's Lynn and West Norfolk
- Full time
- Permanent
- Onsite working
Posted 2 days ago, 3 May | Get your application in today.
Closing date: Closing date not specified
Job ref: c846feade39d48bf9336d787c5b73fcc
Location ref: North End, King's Lynn and West Norfolk
Full Job Description
- Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
- Provide updates:
- Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
- Handle administration duties:
- Perform administrative tasks accurately.
- First point of contact:
- Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
- Administration:
- Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
- Providing updates to veterinary staff about patients enroute or clients requiring assistance.
- Client Support:
- Be a friendly and reassuring presence, offering support and information when clients need it most.
- Act as a liaison between clients and veterinary professionals.
Vets Now is renowned as the UK's leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Bath., The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
Rota pattern Every Sunday 9am- 7pm Plus a share of bank holidays What we offer - 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You - reward gateway giving discounts and cashback with 100's of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity and adoption pay schemes
- UK Standard Pension contributions - 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
Direct job link
About this company
Vets Now
View full company profileVets Now is the UK’s leading provider of emergency care for dogs, cats and small animals. We run 60+ out-of-hours clinics nationwide, with 24/7 hospitals in Glasgow and Manchester. We also offer Video Vets Now, allowing owners to video chat with qualified vets for advice and treatment options. If the pet needs a follow-up appointment in practice, the cost of their video chat will be refunded. We employ more than 1,200 staff overall, working with 1,700 daytime practices to provide a seamless pet emergency service when owners need it most. We helped around 200,000 pets last year.