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Receptionist and Support Technician

Mid and South Essex NHS Foundation Trust, Chelmsford

Receptionist and Support Technician

Salary not available. View on company website.

Mid and South Essex NHS Foundation Trust, Chelmsford

  • Part time
  • Permanent
  • Onsite working

Posted 3 days ago, 21 Apr | Get your application in today.

Closing date: Closing date not specified

Job ref: f240721931b1445a874e327366a7a05e

Location ref: Chelmsford

Full Job Description

  • act as first point of contact for visitors to the department, providing a welcoming environment, meeting and greeting all visitors and handling their enquiries professionally and helpfully
  • provide an excellent customer care service, including dealing with visitors, telephone and written enquiries for details of meetings, promotions, examinations, activities, training and development sessions and taking action as appropriate
  • liaise with key external organisations to ensure the smooth running of study days and other important events
  • assist with signing-in and refreshments at events, ensuring any catering requests are distributed accordingly
  • ensure any messages are passed to the appropriate person promptly
    • SUPPORT TECHNICIAN Provide assistance to support an audio-visual service to meet the needs of the users, ensuring appropriate use of equipment at all times:
  • reporting of problems and undertaking basic maintenance such as replacing microphones, batteries etc
  • work with internal and external customers to determine their needs for audio visual support during their event
  • support with the set-up of audio-visual equipment for training sessions and meetings
  • configure equipment to ensure that the equipment meets the demands of the job
    • Working for our organisation Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

    An exciting opportunity has arisen for an enthusiastic and dedicated Receptionist to join our team in Medical Education Unit at Broomfield Hospital. You will have a confident manner in both face to face and telephonic communication with good IT skills. You will enjoy providing excellent customer care and have a passionate approach to your work. Please note this is apart time role for one day per week (fixed as Monday).

    Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population. Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative. We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities., Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn't accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Direct job link

https://www.jobs24.co.uk/job/receptionist-support-technician-126720729
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