Receptionist - Rheumatology Outpatients

Rheumatology is very excited to have the opportunity to advertise for a receptionist and we want to hear from YOU! Working in Rheumatology within a hospital setting offers a rewarding opportunity to support patients with a wide range of chronic and complex musculoskeletal and autoimmune conditions. The service works closely with multidisciplinary teams, including consultants, specialist nurses, physiotherapists, and other allied health Part time: 30 hrs per week, As the post holder, you will deliver a high-quality reception and support service within the Rheumatology Outpatients Department. As such, it is essential to have effective communication skills when liaising with patients, their relatives, the general public, and a diverse range of multi-professional staff both internal and external to the Trust. You will serve as the first point of contact for all appointment bookings and will liaise with relevant clinicians as appropriate. It will also be responsible for ensuring accurate and timely entry of patient information into the Patient Administration System (PAS), adhering to the principles of 'real-time data entry'. Additionally, you will be expected to provide support and cover for the waiting list coordinator in managing bookings for the Rheumatology Day Unit.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics