Receptionist - Primary Care Mental Health Service x 2 posts

Are you a friendly, organised, and compassionate person who enjoys helping others? We're looking for a Receptionist to join our welcoming Primary Care Mental Health Team at South Tyneside Health Collaboration. This is more than a front desk role you'll be a key part of ensuring people feel supported from the moment they access our services., You'll be the first point of contact for patients, carers, and visitors, providing a warm, professional, and understanding welcome. You'll help manage appointments, respond to enquiries, and support the smooth running of our mental health services. Every day will be different, and your role will have a positive impact on people who may be feeling vulnerable or in need of support.

• Has a caring, empathetic, and approachable nature
• Communicates clearly and confidently
• Is organised and able to manage a busy workload
• Can remain calm and supportive in sensitive situations
• Works well both independently and as part of a team
Experience in a receptionist or customer-facing role is helpful, but not essential well provide full training.

South Tyneside Health Collaboration (STHC) are a GP Federation and valued system partner, set up to bring together South Tyneside General Practices to work collaboratively in delivering services at scale across the borough of South Tyneside.