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Receptionist, Pre-Opening - The St. Regis London

Marriott International, Inc., City of Westminster

Receptionist, Pre-Opening - The St. Regis London

Salary not available. View on company website.

Marriott International, Inc., City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 23 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: fa82045869d74db588ea7606dfa19175

Location ref: City of Westminster

Full Job Description

  • Deliver an exceptional arrival and departure experience, ensuring each guest feels personally welcomed and valued
  • Guide guests throughout their stay, offering support with requests, information, and tailored recommendations
  • Process operational needs including check-ins, check-outs, payments, and daily reports
  • Anticipate guest needs and respond with intuitive, personalised service
  • Maintain accuracy and professionalism in all communications and transactions
  • Uphold safety, confidentiality, and company policies at all times
  • Support smooth lobby operations by moving confidently through the space and assisting where needed
  • Collaborate with other departments to ensure seamless service delivery

    We are seeking a refined and service-oriented professional who embodies the essence of luxury hospitality. You should have:
  • Qualification in Hospitality studies, degree standard or similar preferred
  • Relevant experience in a 5 property is desirable
  • Excellent customer service skills
  • Possess the ability to work under pressure and have strong organisational skills
  • Great command of the English language, both spoken and written
  • Display a polite and professional attitude to internal and external guests
  • A passion for creating meaningful and memorable guest experiences

    Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ' Live Exquisite' , a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.
    • As a Receptionist , you will be one of the first impressions of The St. Regis London, guiding guests through a seamless and intuitive arrival, stay, and departure experience. You will take initiative, anticipate needs, and ensure every interaction feels effortless, personalised, and memorable. This is a role for a polished, service-driven professional who thrives in a dynamic environment and embodies the art of refined hospitality., Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    At The St. Regis London , our Hosts are the heartbeat of our legacy of exceptional service, and in honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us. Financial Rewards
  • Competitive salary designed to recognise excellence
  • Enhanced pension
  • Life assurance
  • Company sick pay
  • Additional holiday allowance
  • Access to BenefitHub's exclusive retail, wellness and travel privileges
  • Friends and Family preferred rates at Marriott hotels worldwide
    • Career Development
  • Clear pathway for internal promotions and transfers
  • Cross-department training to refine your craft and broaden your expertise
  • Expert-led development programmes
  • Continuous learning through structured programmes
  • Premium e-learning platform access
  • Be part of an exclusive pre-opening experience shaping the future of the property
    • Wellbeing Support
  • Private Medical Insurance
  • Employee Assistance Programme
  • Complimentary meals on duty, crafted with care and served in our staff restaurant
  • Food and Beverage discounts across Marriott properties
  • Year-round wellbeing initiatives and wellness activities
    • Recognition and Appreciation
  • Award programmes celebrating exceptional performance
  • The Astor Awards
  • Distinctive Moments celebration
  • Long service awards
  • Key life moments celebrated including birthdays, anniversaries, and personal milestones
  • Vibrant social calendar with team events and engagement activities
    • Terms and Conditions Apply Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Direct job link

https://www.jobs24.co.uk/job/receptionist-pre-opening-the-st-regis-london-127447018
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